What are some tips for a retail sales position interview?

I need interview tips for a sales manager position, im currently a customer service manager .?

  • i have worked in retail for 10 years and i am looking for a career change, common question asked a such interview? is the focus on the customer count in sales? thanks

  • Answer:

    Many interviewers pull their questions from the same old lists. This is also very true with sales jobs. Here's a great list I had of questions and type of responses that work. Many of these I've been asked in interviews before: Question: When was the last time you created a marketing innovation, which energized you, and why did it do so? Answer: Applicant should display good judgment in creating new marketing techniques and enjoy the process and the rewards that result from the innovation. Question: Apart from financial considerations, what is challenging about marketing? Answer: Applicant should understand the risks and challenges of new market developments. Question: What steps do you take when you have an idea to improve either a company service or product? Answer: Applicant should understand why they need to go to their direct superior first. They should have a commitment to improving products and services which increases positive customer relations. They should want to create a feeling of loyalty and build trust with co-workers and customers. Question: What steps to you take to promote a business idea to your manager? Answer: Applicant should have the motivation to inspire others with innovative ideas. Question: Is your objective to sell the company or the product when target marketing a customer directly? Answer: Applicant should understand the interaction between company, product quality, and reputation. Question: Market strategy is constantly changing, what steps have you taken in the last three months to keep up with of current trends? Answer: Answer should indicate that applicant knows how to keep up with changing trends and they should be able to recognizes the necessity of staying ahead in a constantly changing market. Question: Sell me this pen? Answer: Applicant should have the ability to pick out key features and benefits of a product and then ”‘sell” them effectively under pressure. Question: How would you rate yourself as a salesperson on a scale from 1 to 10? Answer: A very low rating suggests poor self-belief. Too high of a rating may suggest a level of arrogance that may be resistant to suggestions of improvement. However, if they can explain why they deserve a high rating then they may just be confident and aware of their selling skills. Question: What is your psychology of selling? Answer: Candidate should be well-versed and concise in describing his/her view of the entire structure of selling from qualifying a prospect, to handling objections, to closing. Good luck on your interview!

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INTERVIEW TIPS• Listen carefully, and feel free to ask for clarification before answering a question. • Take a moment to formulate your answers before you speak. • Project energy and enthusiasm. • Be honest while focusing on communicating your professional achievements. • Bring extra resumes, a notepad, and a pen. • Be polite to everyone you meet at the interview. • Do not chew gum, swear, or use slang.• Thank the interviewer for their time. Within a day, send a written thank you note via e-mail or regular mail. • If the interview is face-to-face:  Look your professional best.  Be conservative in your use of fragrance, cosmetics, and jewelry. Make eye contact with the interviewer.  Be aware of the interviewer’s body language and other non-verbal cues. --------------------------------------... PREPARATION TIPSWhat’s the best way to stay relaxed and calm during an interview? Be prepared. Here are some tips: • Research the business unit or department.  Become familiar with the products, services, structure, competitors, reputation, and any recent significant changes. Review the job description to understand the skills required. • Do “research” on yourself as well.  Know why you want the job.  Review your resume.  Identify transferable skills, key accomplishments, work style, and personal and professional strengths. Remind yourself of specific experiences that exemplify these skills and strengths. Be able to express the unique marketable skills you have to offer. • Prepare a list of four or five questions about the department or position. • Get a good nights’ rest. • Know the exact place and time of the meeting.• Allow plenty of time to get to the interview and plan to arrive early. --------------------------------------... SOME USEFUL QUESTIONS *Tell me about your work history. *what is your special job strength *what did you like most about your sales leader job *what did you like the least about your sales leader job *explain your job duties in your last job *as a sales leader, how did you go about recruiting your sales staff *what sort of induction/ orientation did you use can you describe *how did you handle the training recruitments of your sales staff *did you employ performance appraisal systems to evaluate your staff how did you conduct it *what did you do with the findings *what criteria did you use to evaluate the people *did you set up sales targets for sales staff *did you conduct sales coaching for weak staff how did you do it *did you counsel your staff on job *how did you handle customer complaints *did you set up incentives for your staff *how would you describe your sales management style *how did you handle employee problems--job problem --personal problem *how did you handle staff discipline -------------------------------- Hope this helps u. For more ,go here http://72.14.235.104/search?q=cache:QpyMhmiaHCAJ:www.asisvcs.com/bellsouth/pdf/710064.pdf+interview+tips+sales+manager&hl=en&ct=clnk&cd=2&gl=in

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