How can I get Gmail to stop filtering my emails as promotions?
-
Our company runs a social networking website for home and garden enthusiasts. We send out between 100,000 and 200,000 emails a day. None of these emails are promotional in any way. Our website is completely free and we do not sell or promote any products or services. Since gmail rolled out the tabbed Inbox, our emails are ending up in "Promotions". I'd like to know why this is happening and if there is anything we can do to remedy the situation. I'd appreciate any information that anyone has, including information about how I can contact Gmail about this issue.
-
Answer:
Unfortunately, there's no easy way for you to ensure your emails don't hit the Promotions tab. It's also unclear how Gmail decides whether an email is "promotional" or not. While your emails don't sound promotional, Gmail clearly has a different view. I've written an article highlighting some of the ways you can try to make sure your emails end up in the Primary tab: http://zop.im/gmail-tabbed-inbox In sum: Create high quality content - entice your readers to click on You are competing with other marketers more now, so make your subject lines better Focus your emails - Gmail may filter out emails with promotional stuff even if there is non-promotional stuff in them. So, try and separate the content. Shorten campaign deadlines - this may entice readers to check the promotions tab more frequently Ask customers to whitelist your emails: email your customers and tell them that they can ensure they don't miss your emails if they move them to the Primary tab. It's quite easy to do. Overall though I wouldn't worry too much. If your subscribers are dedicated readers they will be proactive about finding your content.
Abhiroop Basu at Quora Visit the source
Other answers
Perhaps you can send an Email to all of your subscribers telling them to "teach" their gmail account to treat your emails as primary. This can be done by clicking on the email (without opening it) & dragging it to the "primary tab". You will then see a message that says: "The conversation has been moved to "primary". Undo Do this for future messages from "email address x"?Yes" If you click yes, all future emails from that address will go to the primary tab. This will certainly work for each individual who does it, I.E. Each person who does it, their gmail account will always send your emails to the primary tab. Perhaps if enough people do this, Google will learn that this is not to be classified as a promotion. Another way of doing this is by manually creating a filter: Here's how it's done: Setting icon > Settings option > Filters tab > Create a new filter link. Set the From text box with the email address to be classified. Click on the Continue link. Select the checkbox Categorize as, and select "personal" from the list box. Before selecting the Update filter button, users can also mark the "Also apply filter to matching messages" checkbox. Again, this will definitely work for each individual that does each of these methods, (I.E. all of your emails to them will be in the "Primary" section. However, I do not know if that will "teach" Google to classify your emails as primary/personal in general, but it might. You should definitely send out an email to all your clients telling them to do either of the 2 methods mentioned.
Yaakov Sternberg
Here's a short answer: if it looks like promotion, it gets labeled as promotion. Googleâs algorithm is smart and complex; it looks at many factors including email content, HTML code, sender IP address, etc. Some of those factors are easy to manipulate; others are not. >> Easy-to-Change FactorsBelow are the factors that make your email go to the Promotions tab and are easy to change. They mostly refer to the pieces of content in your email that classify message as either âpromotionalâ or âconversationalâ. GREETING RECIPIENT BY NAMEAn email looks more personal (like a message from a friend) if it greets you with your name, so using recipientâs name in the first line of the email helps avoid Promotions tab. To add readersâ names to your emails, you need to collect them at the time of signup, and usehttp://mailchimp.com/features/merge-tags/ when creating your campaigns.NUMBER OF EXTERNAL LINKSIf you include too many external links in your email, that looks like promotion to Gmail. Think about how many links a friend would send you in a single email (yes, Unsubscribe link counts as a link, too). Reducing the number of links will improve your emailâs chance of landing in the Primary tab.NUMBER OF IMAGESHeavy use of images also makes Gmail think youâre promoting something, trying to make it look oh so sexy with pictures. Destination > Promotions tab.STYLINGUsing HTML formatting with multiple div blocks doesnât look like a conversational email from a friend. Neither does using multiple font sizes, font colors, and other fancy styling options. For a higher chance of landing in the Primary tab, use plain text and donât tinker with fonts too much. UNSUBSCRIBE LINKIf itâs not a promotion, why would it have an unsubscribe link? Emails that have an option to unsubscribe often get tagged as promotion by Gmail. However, if youâre building a high-quality, sustainable blog or business, you know that removing this link is not an option (http://www.boldandzesty.com/nurture-email-list/#unsubscribe). Instead, place your unsubscribe link at the bottom of email, as you would a signature. (Iâm sure youâre already doing this, duh!)BLUNT PROMOTIONObviously promotional language is hard to miss. If you use phrases like âWant to make money now?â or âBuy this product today and get a discountâ your emailâs final destination is easy to predict.BASICALLY â¦If you want to get to the Primary tab, make your email look like itâs coming from a friend. Would your friend use more than 2-3 links? Would they send you more than 1-2 images in the body of the email? Would they use sentences like âBuy this shirt today before this promo code expiresâ? You get the point.PRO-tip: to check which Gmail tab your email will land in before sending it to subscribers, use http://litmus.com/gmail-tabsLitmus >> Difficult-to-Change FactorsThe bad news is that even if you use all of the tips above and strip your email to the bones of a plain text version, there is still a high chance that your newsletter will end up in the Promotions tab.Here is why.An email may look conversational to you, but the way something looks depends on who is looking. Fortunately or unfortunately, machines can see more than we do, and they can determine if an email is promotional by detecting things we wonât notice. Thatâs why I call the following âdifficult-to-changeâ factors.EMAIL HEADER MARKUPWhat machines see and we donât is the markup language (code) in email campaigns. When you send an email using an ESP (email service provider), it ads certain markup to your email that identifies it as promotional for Gmail.Thatâs the reason why even if you send a plain text email using an ESP, it ends up in the Promotions category. If you look at the raw data of a MailChimp campaign, hereâs what youâll see: Those X-Mailer, X-Campaign, and X-Report-Abuse headers are almost a sure guarantee this email will end up in the Gmail Promotions category. You canât customize markup in MailChimp, but there are ESPs where you can, such as Mandrill, which is an email delivery API by MailChimp. If you get access to your email header, here are several things you could do: Donât include the X-Mailer header; Donât include the X-Campaign / X-Campaignid header; X-Report-Abuse and List-Unsubscribe might be okay, but be sure to A/B test this. REPLY-TO EMAIL ADDRESSAnother red flag is non-matching âfromâ and âreply-toâ email addresses. Make sure your subscribers can reply to the same email address youâre sending the campaign from. If youâre using MailChimp and want to set up a âreply-toâ address that is on your own domain (i.e. ), you might need to http://kb.mailchimp.com/accounts/account-setup/verify-a-domain You can read more on this (incl. the most effective strategy for landing in the Priority tab) in my blog post: http://www.boldandzesty.com/how-to-avoid-promotions-tab-in-gmail/
Kasey Luck
http://kb.mailchimp.com/delivery/deliverability-research/place-emails-in-primary-tab-in-gmail Take a look at this post by Mailchimp, I think you'll get the answer that you're looking for.Best,Nick Hartleyhttp://www.nicholashartley.com
Nicholas Hartley
Related Q & A:
- How can I set Outlook Express to recieve my emails?Best solution by Yahoo! Answers
- How can I change the time on my outgoing emails?Best solution by Yahoo! Answers
- How can I download gmail for my mobile?Best solution by Yahoo! Answers
- How do i get telemarketers to stop calling my cell phone?Best solution by Yahoo! Answers
- How can I get Windows Messenger to stop signing me in automatically?Best solution by Yahoo! Answers
Just Added Q & A:
- How many active mobile subscribers are there in China?Best solution by Quora
- How to find the right vacation?Best solution by bookit.com
- How To Make Your Own Primer?Best solution by thekrazycouponlady.com
- How do you get the domain & range?Best solution by ChaCha
- How do you open pop up blockers?Best solution by Yahoo! Answers
For every problem there is a solution! Proved by Solucija.
-
Got an issue and looking for advice?
-
Ask Solucija to search every corner of the Web for help.
-
Get workable solutions and helpful tips in a moment.
Just ask Solucija about an issue you face and immediately get a list of ready solutions, answers and tips from other Internet users. We always provide the most suitable and complete answer to your question at the top, along with a few good alternatives below.