How do I start a new credit card issuing business?
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I.e. if Capital One were started today...what would the process look like?
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Answer:
Gus beat me to this question and provided a good high-level overview. Yes, you technically have to be a bank, but also, you don't have to be the bank, you can contract with one and control as much or as little of the back office and marketing as you can negotiate. The large banks he mentioned won't talk to a start-up or retail merchant unless they can promise large volume out of the gate for a non-affinity co-branded card. For example, Alliance Data won't even engage a retail partner who might want a co-branded card program unless they have a $300MM minimum annual sales threshold. http://www.alliancedata.com/pages/ourbusiness/retailservices/solutions.aspx US Bank has a program through their Elan Financial Services division. They typically work with retail banks looking for an issuance program, but I suspect they might be open to non-bank co-branding if they can show they'll deliver. A bank working with them is required to have a minimum asset size of $1B. http://www.elanfinancialservices.com/credit-card/index.aspx Affinity is a different story, much easier to get started, but limited control over the product or service and a very small share of the profits. An easy way to get an affinity card launched is UMB's CardPartner, http://www.cardpartner.com/. That leaves you with local and regional banks whom might not currently have an official affinity or co-branding program in-house, but are already in the issuing game. There are some whom are usually open to hearing about new card programs, but you'll have to talk to many to find a good fit. As Gus mentioned, these types of banks usually end up having a larger bank manage the program for them, like Elan Financial mentioned above. There are also some foreign banks that are aggressive in US-based issuance, but it's always a bit of a gamble and higher expense to deal with them if you are US-based.
Philip Mikal at Quora Visit the source
Other answers
1) Raise a lot of money - ALOT of money. If you are issuing a credit card, you are a bank. This means that you have to be able to give people money and stay afloat while they slowly pay you back with interest 2) Get approved - There is an absolute maze of government regulations on money handling. You would need to jump through hundreds of hoops to be authorized to be giving out credit cards. 3) Build infrastructure - Credit card transaction data adds up very quickly. You would need some heavy hitting teams of engineers with even heavier hitting hardware to manage all the transactions and transaction data. 4) Beef up security - This is incredibly sensitive information, which is of extreme value to both you and your customers. You cannot, absolutely cannot be compromised on this front. 5) Beef up security again - And again, and again, and again. 6) Operations - Now you actually need the cards. You need to contract manufacturers of plastic cards and most likely hire some design work to make them look nice. You also need to customize magnetic strips for unique cards and find a way within your infrastructure to manage them, in addition to pressing card no, customer info, exp. date, and security codes. 7) Market - Interest from the perspective of the company is small. You are making back single digit fractions of the amount of money borrowed. In order to make this whole process profitable (you're probably very very deep in the hole at this point) you need hundreds of thousands of customers. That means intense marketing on all media channels, as well as setting up branches and doing excessive legwork. 8) Profit.
Jacob Aaron Schiftan
If you want to become a general purpose credit card issuer, you must be a bank as only banks can become a member of Visa/MasterCard and issue on their networks. Being a credit card issuer means you are actually lending the money and taking on credit risk. Credit card issuing in the US has proven to be a business with significant economies of scale related to credit scoring, collections, and direct marketing. The industry has undergone substantial consolidation with a few large issuers (Bank of America, Citibank, Chase, Capital One, etc.) It has gotten to the point where hundreds of small banks and credit unions offer credit cards that are actually issued by big banks such as Bank of America (through its MBNA acquisition). If Instead you are interested in marketing credit cards with your brand, big banks have programs for issuing "affinity" and "co-branded" credit cards. Examples include cards that are branded by charities (e.g., Nature Conservancy), colleges/universities, consumer brands (e.g., MLB baseball teams). The issuers then pay the affinity groups or brands for the use of the brand and often a fee for each new account. Larger brands often work with banks to create reward credit cards that offer rewards connected with credit card (e.g. airline credit cards with airline miles). The biggest players in the affinity/cobrand/rewards credit card market are: Bank of America (former MBNA, often does business as FIA Card Services) Chase (former First USA) American Express Barclays US (former Juniper) Capital One US Bank
Gus Fuldner
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