I'm trying to move emails to a new folder but it won't let me create a new one?
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When I want to move an email to a folder I go to Move and choose one I have already created or go to New Folder and create a new one. When I click on New Folder nothing happens.
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Answer:
I'm sorry to hear you are having a problem creating folders in your Yahoo! Mail account. There was a recent interface issue with creating folders, but our engineers fixed that last week. If for some reason you haven't rebooted your computer since then, you should do that now. First, make sure you have the most up-to-date version of your Web browser. Because this is a javascript action, using an old version of your Web browser could cause this not to work. It goes without saying that you must have javascript enabled to use this and most other features in Yahoo! Mail. This behavior could be caused by an addon or plugin in your Web browser, or some other real-time scanning software on your computer, such as an anti-virus scanner. I recommend reading the following Yahoo! Mail Help article "How to turn off browser add-ons and plug-ins" for the best help resolving this problem. You can find the link to it below. http://help.yahoo.com/kb/index?page=content&id=SLN3016&locale=en_US&y=PROD_ACCT I also recommend examining and following the suggestions in "Temporarily turning off anti-virus, anti-spyware, and firewall products", available at: http://help.yahoo.com/kb/index?page=content&id=SLN3017&locale=en_US&y=PROD_ACCT You may also want to follow the steps in the Yahoo! Mail Help article "Basic Browser Troubleshooting", which you can find at the following link. http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML
NGIZTIJH4Q7THYDIA3JFOLPPKQ at Yahoo! Answers Visit the source
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