Find solution
What do you consider is the most important when working with customers?

What do you consider is the most important when working with customers?

  • Do not exceed 2000 characters.

  • Answer:

    the golden rule!! the customer is always right!!!! be polite and agree even when you don't!!! smile and be friendly no matter what and BS BS BS people love that mess!!!

OECROPUJK65K3TYUTVKDMQCZKM at Yahoo! Answers Visit the source

Was this solution helpful to you?

Other answers

Eye contact, and being understanding.

angel

MANNERS!!! If you are taking their orders Let them finish giving their orders before you ask questions! I hate that! If you interrupt them then make sure that you get their orders right and say excuse me! I was at KFC yesterday (in the drive thru) and I was kept being rudely interrupted before I was finished giving my order and then the guy had my order wrong when he repeated it back to me!

melanie m

Respect - first base of any relationship whether it be professional or personal. It's the foundation. Respect is three things. First it is respect for yourself. What you are going to guarantee your customers is what you would expect yourself. You stake your reputation on it. The second is respect for others. This is only really possible when you have that personal integrity of self respect. The last thing is the respect that others have for you. If you want the respect of thieves and liars - be a thief and a lier. Your integrity is what your loyal and honest clients will respect.

John M

In retail I would say having the item they need and if I don't have it then SUPERB, A++ Customer Service. Order it or find it someplace and everything they ask of me, do it with a smile. Especially if I don't know the answer, smile through it.

rangerbaldwin

It has been said that the customer is always right. I disagree. When the customer is wrong, it is the job of a good salesperson to tactfully bring the customer around to seeing what is right. You may have to let them vent first, but you job is to provide them with a solution to their problem. This site has some more good points you may want to read.

Think About It

LISTENING!!! i HATE when i'm at work and a co-worked as the costumers like 500 hundred questions....all of which where already answered! i think just asking them a ton of quesitons is a hassle! i know i hate repeating myself all the time

smile182

Hi, GOOD OLE CUSTOMER SERVICE !!

Aquarius/Purple

Treat them like how you would like to be treated if you were the customer. BE NICE AND YOU ARE ON YOUR WAY UP THERE.

525 B

That the customer is always right (whether they really are or not).

Tweet

Related Q & A:

Just Added Q & A:

Find solution

For every problem there is a solution! Proved by Solucija.

  • Got an issue and looking for advice?

  • Ask Solucija to search every corner of the Web for help.

  • Get workable solutions and helpful tips in a moment.

Just ask Solucija about an issue you face and immediately get a list of ready solutions, answers and tips from other Internet users. We always provide the most suitable and complete answer to your question at the top, along with a few good alternatives below.