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What do you consider is the most important when working with customers?

What do you consider is the most important when working with customers?

  • Answer:

    Patience. And it doesn't matter if you're right and they're wrong.. Just keep smiling no matter what.

CMLJXY2LBP5XXN257B4AKQQ2WU at Yahoo! Answers Visit the source

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Listen to what they say and repeat back to them if you are unsure of what they are saying. Give them respect. They ultimately pay the bills. Get help if you need to. Don't lie to them. Be honest. Don't make up stuff. If you don't know then say I don't know but I'll be glad to find the answer for you. edit: Don't take anything they say personally. Unless you have control (manager) then don't worry about it.

Unsub29

ACTUALLY listening to them.

Nosy Posey

Honesty is the best policy. However, it isn't always the one that pays the bills.

queenbogalina

Their 100% satisfaction, if you care about repeat business and for them to spread the "Word By Mouth" about the company.

Val

Regardless of the setting, I'd say attention. When I'm a customer, it really frustrates me if I think the person I'm talking to doesn't care about my business.

BDoug

Be self-confident with a smile, try to be cocky if u can, i know this is crazy but it worked for me.

Silver bULLET

The golden rule :) And eye contact.

Lovely Lady 27

manners

Pet lover

Laughing face & convincing talk

SK

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