I have just changed bt dialup to broadband,how do i get old e-mail[outlook express]?

i assume you mean you want to still get any e-mails sent to your [email protected] e-mail address. what you need to do is go to outlook express and select tools and accounts select new account give it a name fill in you name and the bt e-mail address click the servers tab, then incominf server is pop3 incoming - mail.btinternet.com outgoing -mail.btinternet.com incoming server: accont name- your bt e-mail addy password - your bt e-mail password outgoing server - requires authorisation- needs a check connection tab: check always connect using local area network confirm everything and that should do it- good luck

If you have not changed the server settings in your Outlook Express since switching from dialup, this may be the problem. Contact your broadband ISP for the new server settings and they will probably be able to help you get to the problem. You may need to rebuild your profile in Outlook Express, or add the old e-mail address back as an additional user, however. Also, you may need to go to your old dialup provider's website and see if they have a webmail feature. If this is the case, you should be able to view the e-mails from your old address, and very possibly forward them to your new address -- however, if you've cancelled your dialup service too long ago, that provider may have closed that e-mail account already. If this is the case, any e-mails you haven't gotten in our Outlook Express are gone. Unfortunately, I can't tell you how many days your particular dialup provider may allow for you to download mail after your acct with them is cancelled. You should still have your address book in Outlook Express, however, and if you are able to send and receive e-mails at your new address, you should also be able to send mail to your most common contacts to have them re-send anything you might have missed while changing providers. Most people will still have copies of their sent mail and should be able to help you out if you explain the situation. Hope this is some help to you.

You shouldn't need to change any of the settings for the servers, except to untick where it asks if it should dial in order to connect.

Here is a tutorial with pictures that you can configure your outlook express with your new broadband ISP: http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook_Express17686 Just replace comcast with your ISP.

Go to your bt my account details and just below your email address click configure my email address with outlook

if you were given a new email address when you changed over you will need to set that email account up in outlook express.

Check the settings in oulook it should have a setting that says to use this connection to get your mai it's most likely still using the dialup connection....l. then just change it.