What makes a Surgical Office Assistant do?

What makes a good Medical Office Assistant?

  • When you go to the doctor's office, and you are called from the waiting room, a MOA or Medical Office Assistant is taking you back and taking your vitals. What do you as a ...show more

  • Answer:

    Someone who is confident and considerate. You don't have to talk a lot, but smile and be curteous. Make the patient feel that they aren't just another chart/number. Reassure the patient. Don't make them wait too long in the room where there aren't any magazines.

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Being able to converse and do their job effectively at the same time is the key :)

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