Has anyone worked with Gallant Consulting?

If we know that big 4 consulting firms have screwed numerous times why govt and multi-million/ multi-billion industry firms keep hiring them? What exact value do they add?

• I was attending a mandatory seminar put forward my organization for LEAN modelling for process improvement.  Being worked in middle level management, I was sure there is nothing wrong with processes.  Still McKinsey &Co consultant was hired and honestly this person had no idea what he was talking about.  He took four sessions but it hardly made any sense to anyone in my company.  I have read numerous articles and 80% folks say they don't know or didn't know why they hired consulting firm.  Why then people keep doing it ?

• Answer:

  I worked at Bain & Co for three years. Here's what I said in my recent blarticle, https://medium.com/p/ac31c8b3b245: I think consultants provide three key benefits: 1) Unique insights based on experience dealing with similar problems in different contexts—consultants bring the experience of other companies, in other industries, markets, sizes, etc., to bear. And, as anyone who has taken a writing class knows, a fresh set of eyes always catches mistakes. 2) An open, honest perspective about the state of your business—consultants have no incentive to not be upfront when the business sucks. In fact, consultants are often hired to tell senior management the hard news that they don’t want to hear from the ground floor 3) Telling you the time in a way that you’ll listen—let me first start by saying, stealing someone else’s watch is not an option, nor is building you a new one. Neither of those are helpful (or legal). Yes, consultants take your 100GB database files and regurgitate them back at you. The difference is that they do it in a visually-compelling, action-oriented way so that you’ll actually listen and then use those insights to make better decisions. So, is that valuable? Well one can still argue and say, no. But a good number of corporations believe yes and so do I.