Instant Messaging (IM): What are the best seed users for a chat app?
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Apart from college students and tech enthusiasts, which type of users are likely to retain and spread a chat app in a viral way? Also, how and where can we get the attention of these users?
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Answer:
We are encountering the same challenge for our web application http://www.zumbl.com, which is an online portal for strangers to have conversations. From our experience, we believe following steps help a lot to spread the word: Public Relations Online journals, e-newspapers, blogs help in a long way to not only refer a couple of visitors depending on their traffic, but they also impact a bit by giving you SEO visibility. Ask bloggers, authors, etc. to review your application and if they can publish you on their platforms. In turn, you backlink them (nofollow!) to provide authenticity to your site. Social Media Marketing Use platforms like facebook, twitter, linkedIn, reddit, digg, delicious, google plus, to spread your word. Please note that first join and participate in the communities, and thereafter only post your links else they won't respond well. Be more frequent on forums like quora, yahoo answers, stack overflow, and other forums of your choice! Search Engine Optimization The most organic and scalable thing to tap into. I bet you can't miss this one. This sometimes looked overhyped with everyone shouting SEO! SEO! but believe me it is not. Your Blog Your startup's blog might not go a long way to bring users for the kind of content you are generating, but it is the face of your startup. And your early adopters like it. Social Sharing Try to generate and add content which people would like to talk about, share with their friends. For example, in our case we let users take snapshots of their conversations and share them on the choice of their social networks. We call them Zumbl moments and feature some of the best ones so that users can read 'em in a comic like pattern (http://zumbl.com/moment). Coming, to the demographics of the users. Most of the people using chat applications are people from the age 18-25. They should be using too much of internet, and that is one reason probably why they are comfortable having virtual interactions with strangers. This age group mostly compromise of Students To reach out to them the best way is to start from your institute. Try to get a mailer out to the institute, and associate some kind of "we" which might help you with your first 1000 users. Try to infiltrate your network of institutes in the same way. Working People This is very diverse class in itself to target together. The methods to get attentions are the ones I started the answer with, but beyond that you can try to infiltrate their channels as well. For example, facebook communities they can be part of, linkedIn groups, any way to spam existing competitors (?). Here is an interesting read by at and to get inspired for what PR can do, read
Abhishek Gupta at Quora Visit the source
Other answers
You're really asking about what type of social graph works best. So let's characterize a few of the attributes of the social graph that might be attractive to you. First off, you want the social graph that already exists. You don't want to solve the problems of discovery and introductions. You want to leverage existing relationships if at all possible. So that means you want a social graph someone else already cultivated. That could mean something generic like Facebook, something with more cultural context like LinkedIn, or something very tightly focused like the several hundred Foresight Institute Senior Associate members (molecular manufacturing professionals, investors and champions) who talk about and the . Next, find a specific context that gives people a reason to talk frequently. I have thousands of contacts across hundreds of services. Nearly all of them communicate one-to-one with me only once or twice a year, if that. You'll want interactions that give people reasons to talk together in bursts, and then come back quickly for new bursts. Sports are a great example; you have a season of events that attract attention. Or maybe your trigger is a life event like a pregnancy (on week 17...) or starting dialysis (want to watch a video together?) or joining a clan. None of these give you virality. For growth you need two other elements: a type of conversation that's better with more than two people in it and an experience worthy of dragging friends into your service from other networks. In a sports context, this might be seeing overseas futbol matches from home in the middle of the night but with a 'bleacher' full of friends to talk about the game, the players, and beer. Online teams for and the like need pre-, post-, and in-game voice chat; again >2 people and worthy of drawing fellow gamers into the service. Last, seek social graphs that are clumpy and tangled. Clumpy social networks are full of existing little clusters of people. is a great example of a social graph organized around clumps that are both topical and local. LinkedIn groups and Facebook pages are attempts to add clumpiness to otherwise flat networks. If you can find social graphs with pre-existing groups of people, where the group formation energy has already been invested for you, you have a much better shot at achieving the interactions that will make your chat product successful. Tangled social graphs connect people and clumps across a wider range of personal/social attributes. Tangled networks avoid saturating a small, isolated part of a network just to have word of mouth die. This is a little abstract but I hope you find it useful.
Phil Wolff
There's way too much NOISE in the chat app space. If you really provide some interesting value in a fun, engaging manner, college students, friends, family are the best one's. The first couple of hundred adopters actually give you the best possible feedback. Go spread on social media. Its still effective to use the web to promote your mobile app (if you are talking mobile). If its a web app, well, there are few reasons which I see to really use one!
Paritosh Sharma
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