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Why did Apple launch iTunes Match to allow people to access their music library across multiple devices, if actually accessing one's music library across multiple devices (via the cloud) was going to be so slow?

  • I agreed to pay the annual fee for the cloud storage and syncing service on the advertised premise that I would be able to access my music library from multiple devices. Streaming music to my iPhone while I'm in my car or at the gym, however, is nearly impossible. It takes 3-4 minutes to load a song, and then once it begins to play, it pauses after 10 seconds for another 2-3 minutes (to load some more). I have 4G network and good coverage where I live, and 8,000 songs in my library. Was this honestly launch-worthy technology? I would have a better music-listening experience driving around with a record player in my passenger seat. I thought Apple waited to launch products until they were fully vetted and customer-ready. Does anyone know of any solutions to this issue?

  • Answer:

    Wait for iOS 6. iTunes match is extremely flaky in iOS 5.x, in a variety of ways. It's much much better in iOS 6. It's not a good answer but it appears to be Apple's attitude. Keep in mind though, that by its very nature iTunes match will depend on the speed of the network connection when downloading a song. Your phone might say "4G" but that doesn't say much of anything about the actual network speed. If a song takes 2-3 minutes to download on the local phone network, Apple can't just crank up the phone network speed.

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You don't need to download the song. Just click the song and it starts playing. In my experience, over WiFi, it's completely instant. Over 3G it's slower but rarely takes more than a few seconds.  4G should be like WiFi. It may be you have terrible network connectivity.

Glyn Williams

I have found that iTunes match works fine on my phone, however, I'm assuming since you said you were on "4G" that you have the iPhone 4S, which does not support true 4G. The true 4G is 4G LTE, whereas the 4G network the iPhone supports is HSPA+, which is really just an updated version of 3G. HSPA+ networks aren't that much faster than 3G, and definitely not as fast as 4G. Even though you are not on a "true" 4G network, you should still be able to stream your music without much problem. Though I have seen some buggy things about iTunes match, so I wouldn't be surprised if it was some sort of bug.

Tyler Dailey

I never try to download music over a data connection, including before iTunes Match. Instead of downloading everything, try just streaming it. It should only take a few seconds to load enough to start playing, if your Internet connection is good enough. Apple created iTunes Match as an unheard of amazing service, allowing much more than could be expected. iTunes Match is revolutionary in my mind, and download speeds are uncontrollable when a certain amount of data is needed to download no matter what programming is done.

Timothy McSwain

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