Advice. What about free market?

Small Business Advice: What's the best way to market our company's niche service to clients who would benefit the most from it?

  • We have a Direct to Garment printer, which prints to garments (and other products) with ink.  This is NOT a screen printer, heat transfer, etc., but much higher quality, near infinite colors per print (at no extra cost per color), and doing low quantity (1 or 5 or 10) is inexpensive for us. Our target market is people who want to advertise a product on a site or at an event, take an order, and THEN we print it and ship it to their customer.  We call it Print-and-Ship-on-Demand.  The point is, the client does not pay for product until after they take an order. We picture this being great for bands and graphics designers. But we have a problem reaching them and convincing them that this is a great way to go. We have several bands, graphics designers, and artists (who paint to canvas, scan to computer, we print to garments) who use our service this way (to great success!), but we want to increase our client base.  Money spent on advertising and marketing the service has not brought the results we had hoped for. What's the best way to reach these clients and convince them of the value?

  • Answer:

    Make use to the free utilities on the web, as well as focused social networking and SEO. Quora is but one tool in your prospective social networking tool kit. Most of the tools are free. Content is king. Blog like there is no tomorrow. A blog is quite different than a web site. Provide good, solid information free of charge and use blog searches for synergistic businesses to team with. Teaming is an absolute necessity these days. Be  prepared to provide information, samples and valuable service gratis as  a marketing tool. Introduce yourself and then immediately engage the  client with your presentation tools available to bring your expertise to  whatever topic they are interested in. Let them take you where they  want to go with their concerns and their needs. Apply your presentation  tools and expertise dynamically on the fly in a sincere manner to those  concerns and needs and you will be in demand for follow up business. Integrating networking platforms together is the best approach. Link everything together and begin answering questions as well as registering at many of the free applications for networking web sites on the Internet to see how that  could benefit your work. Twitter, BlogCatalog, Facebook, Widgetbox,  Empire Avenue, Pinterest, About Me and similar free applications will serve your site well. Develop your core content carefully on your web site or blog. Offer free applications for downloading samples of your work, testimonials, reference materials, books and other useful tools. Box Net is free. Behance also works well and is also free. Build in "About Me" and "Pinterest" features to further display your portfolio contents. Both are no charge. Then use SEO to network your site like spokes on a wheel. PRIMARY OBJECTIVE: Strive for a focused approach with excellent content and Search Engine Optimization (SEO) via networking.

Ken Larson at Quora Visit the source

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Keep talking about it, anywhere and anyhow you can.  You might find...

Paul Downs

We should partner. One of my products would be a nice way to get those pre-orders done and it has viral components to stimulate more sales. I am in contact with a tech-savvy hiphop artist and he would probably be interested in combining these technologies. From there, you would grow to other artists. The benefit is clear - no cost to pre-print inventory. The challenge is how are you different from the likes of Cafepress?

Leonid S. Knyshov

Sounds like it's not that much issue of the right audience. I see many different groups that would be interested in your services. Your difference is the technology and most probably the price - I'd focus more on informing and educating your customers about your offer. What's your advertising message? How does your website look? Do you have a blog? What's your difference from your competitors? What does come up in google when people would search for services like yours?

Vaira Avota

The first thing you've got to do is identify your ideal customer's demographic profile. Sometimes the best way to do this is to profile your best existing customers. Once you have a clear vision of exactly what your ideal customer looks like demographically you need to go find more like minded customers and deliver your marketing message in as compelling a manner as possible. Often this might mean providing them with a valuable incentive to induce them to try your product or service. At that point you are in a position to earn and retain their business.

Skip Weeks

There are possibly 3 areas a small business could pursue in developing a marketing plan geared to a niche clientele: · Build “Point of Sale Strategy”: focus on specific customer demographics, match appropriate product(s) with specified customer, develop brand messaging.· Develop Innovative “Customer Experience”: how can you make the buying process enjoyable through your e-commerce channel that will draw/engage buying habits.· Develop “Pricing Strategy”: there’s “bundling pricing”, “loss leader pricing”, “penetration pricing” etc. Find a pricing strategy that maintains nice margins but that are consumer friendly.I think those 3 areas could perhaps get you on the road to developing a strategy that will engage your targeted customer.http://ah2andbeyond.com/whitepapers/

Andre' D. Harrell

I think you should better promote your website with all possible ways. They can be SMO, SEO, analytics tools that can track visitors, etc. You need to rethink about your marketing strategy and create more powerful decisions. You know you can achieve all wanted goals only if you choose a reliable e-commerce platform that can be suitable and customizable for your requirements. In that way, you can market your company in your niche.If you want to grow up your business, I can suggest you ShoppingCart.Elite. Their platform is easily customizable to your specific needs. You can quickly scale with them when you’re ready, and they have powerful Enterprise-level features that come out-of-box. If you want free templates, they have many you can choose from, however, I wasn’t able to view them before signing up, and that was a little uncomforted. However, after I did, I found several that I liked. Their price point is also very reasonable.Disclosure: I wrote this post, and I have used the company.

Joseph Hankin

I agree with Paul Downs, I know a lot of small business owners who would be interested in your service, including myself. I'm working on a project right now and have been looking for an alternative to CafePress. What are you doing in social media? Maybe run a contest asking your clients to take a picture of themselves in the shirt they designed and share it. That would give you exposure to their networks. Also, have you considered an affiliate program or other commission structure for designers? I could see a graphic artist creating a logo or other design for a customer and then offering to have shirts made for them with the design. It would help the designer provide a more complete service for the customer and provide another revenue stream for the designer. And possibly artist co-ops. In my town, we have a lot of art galleries including several co-ops where multiple artists work together selling everything from jewelry to water color greeting cards. Offering shirts might be a nice addition to greeting cards.

Kimberly Shivler

Nice question. Well being a service provider that too catering to niche market you have got advantage. Would be easy for you to reach your market as I can see what product your are dealing at and can imagine the reaching to audience. Since it's a niche market why don't you take the advantage out of Email Campaigning. As per the recent study conducted on the same it has proved that an effective Email Campaign will be able to give you $40 of every $1 invested. I would like to recommend you to explore it yourself here: Sales-Push.com

Vijay Mohnani

You need to tighten your pitch to 7 words "We help bands print stuff and make shirts they can sell at concerts to increase their revenues by an average of X dollars, bottomline," ...and have a 30 second bigger pitch right after if they ask you to elaborate. Your value proposition is confusing. How can you help your customer? What is your purpose for being in business? How are their lives going to be more efficient, less expensive etc...? No one says no to something good that they understand... Unless you have major competitors who undercut you in price or offer better value /service? Maybe your numbers are just low. Always a volume game. Get in their face! You can do it!

Rebecca Spour

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