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Is there any service available for making free international call from phone to phone?

SMS to phone call. Is a call center the best option?

  • I'm looking for a service or program that will convert a SMS/text message into a phone call, approximately 100 times per month. When making the phone call, the service or program needs to navigate through a simple "press 2 for support, press 3 for sales" before relaying the contents of the SMS to person that answers the phone. I've researched a few options and a call center/answering service seems easiest, but I feel like there must be a better way. If a call center is the best way -- holy cow are they a dime a dozen -- is there one service provider that stands out?

  • Answer:

    Depending on your (access to) technical know-how, you may be able to script a solution together with https://www.twilio.com/.

Hermanos at Ask.Metafilter.Com Visit the source

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Two questions - can you pick what number the text is sent to, and is the phone menu the same every time?

Nonsteroidal Anti-Inflammatory Drug

You can almost certainly do a callback IVR with Twilio. http://www.twilio.com/docs/howto/click-to-call on their site doing this in response to a web click, but triggering via SMS would be only a little different.

rhizome

@Nonsteroidal Anti-Inflammatory Drug - Yes, we control what number the text is sent to, and yes the phone menu is the same every time. @ katrielalex and rhizome, thank you. I hadn't heard of Twilio. I'll dig into it.

Hermanos

Yep, that's why I asked. http://www.twilio.com/voice/api or https://www.tropo.com/2010/08/send-receive-text-messages-tropo-ruby/ or the like would be perfect for this.

Nonsteroidal Anti-Inflammatory Drug

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