Learning new skills, then had it shut down by co-worker, response?
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I've been learning new skills to grow at my company, and seemingly successfully, but then suddenly asked to stop by a co-worker (who's been here longer but isn't my supervisor or anything). Story of details inside, but looking for the best response: accept this, or if I can argue against it how best to do so. I do pretty well at my job; I was hired on as a receptionist and less than two years later I've created my own position at double the original salary. (We're a v small company) For the past few months I feel like I've plateaued again at my current position, just in terms of personal boredom v creativity, and so wanted to learn some new things for future growth. I work at a web design company in customer service. As basically the only person overseeing QC I see a ton of bugs, and have been learning some basic HTML, PHP, SQL ect so that I can go in and fix things immediately for the customer without having to turn it over to our programming team. So far my clients have been really happy with our turnaround time, our lead programmer is satisfied and encouraging with my work, and I haven't caused any kind of major issues or problems while mucking around. (Out of 50 tasks, maybe 2 had to be looked back over.) I'd describe it as turning myself into "level 1". We have a "level 2" guy, and our lead programmer is doing "level 3 and 4". The level 2 guy was originally hired on as a designer, not a programmer, and in that position now just because we had Lead Guy doing everything. I used to turn everything into Lv 2, now I turn what I can't to him. Lv 2 Guy does not like me for personal reasons. I've had multiple other employees come up to me and bring up the fact, ("have you noticed...?!") and reassured me they think it's for completely personal reasons vs work reasons (religion and sexuality, basically - we got along fine if not super friendly-y until I came out). So I know it's not just my imagination. I deal with this by pretending it's not true and being as polite and helpful as I can be. If he didn't like me for work reasons, I would accommodate any requested changes to the greatest extent possible. I haven't otherwise received any complaints about my work output or quality from other co-workers or my boss, nor have I received or overheard any personal complaints about me from anyone else. Everyone else seems to personally like me or at least find me sufficiently agreeable as a co-worker. Now, just the other day we hired a new programmer - someone to do the level 2 and 3 stuff so Lead Guy could do 3 and 4, working a lot faster and building new things. I had a hand in finding and hiring him and so far Lead Guy really likes New Guy. Yay! Possibly related, Lv 2 Guy tried to have a friend hired for that position who was turned down by Lead Guy. Just early today, now that New Guy has been here a few days and seems like he's going to be a solid long-term hire, I quietly asked Lead Guy if he thought Lv 2 Guy was going to end up back in design, or stay where he was, or what (unstated: since he's going to have a lot less work to do in the programming side of things very soon). I have to know that for my own work flow and Lead Guy is someone I trust both personally and as a good eye for big-picture company stuff. (Plus it seemed like a rude question to ask of Lv 2 Guy, at least for now). Lead Guy just shrugged his shoulders and said "probably not design, so I really don't know where he'll fit". Coming to the point here. This afternoon, Lv 2 Guy comes down and asks me to stop doing any kind of HTML/ect work. He said it was better just to send everything to him. I asked if a specific event triggered this, and another co-worker did have a question about something I did - but that was handled between us quickly and co-worker didn't say "you shouldn't be doing the HTML" but rather "man we really need to get you Dreamweaver". It wasn't anything that caused a complaint from our client or a lot of work, just a "huh, *I* don't remember doing that". Nothing out of the ordinary workflow. I was very disappointed because I'm really enjoying this new work and I think it'll make me a lot more useful to the company. I definitely want to do well here and earn the opportunity I've been given. But of course, if I wasn't doing a good job I should stay out of their way. I feel like, though, the timing of this seems a little suspicious. Because if I say "okay, this is your way now - here's all the work I was doing for you", well, he has a lot of work to fill up his time when otherwise it'd be a question. I also haven't had any complaints from anyone else but him, and I've directly been told by other co-workers to take what he says about me with a HUGE grain of salt. This new work of mine has been going on for the last three months, minimum, and it's now when he says anything about it. So I'm not sure what best to do - if I should shrug my shoulders and accept this turn of events forever, pay some online certification to "prove" I know enough to continue in the future, or do something about it now i.e. if there is a polite and work-appropriate way to bring this up to the boss, Lead Programmer, someone. (Note: Since this is a small company we don't really have a hierarchy). I AM about to leave for a month on maternity leave, give or take a few weeks, so maybe I should for now obey this new order and then do something else when I return? I really am flummoxed and would appreciate any kind of feedback, including "this is a good decision by Lv 2 Guy" if that's the conclusion reached!
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Answer:
So I've been in LV2 guy's position, and I gotta tell you, it's galling to discover that someone else has been doing my work when really they should have checked with me first to see if them doing minor edits off the cuff would interfere with my workflow and quality assurance testing. It's great that you've been learning a lot in doing these minor edits, but you've stepped on LV2 guy's toes here -- and believe it or not, I don't think it has anything at all to do with the personal issues between the two of you. You're trying to do his job out from under him. That's actually really frustrating and while you're trying to be helpful, you're actually not following the chain of command, and if the lead programmer would prefer that you handle these bugs, it should have been officially discussed and a new workflow established. That's on the lead programmer, really, but if you didn't ask permission to do this in the first place, lead programmer may have thought you did, and just blithely went along with it without really considering LV2's thoughts on the matter. So yes, to me, having been in LV2's position, I feel like he's being pretty polite in saying, hey, this needs to start coming back to me please. Think of it this way -- if you're always taking care of the little stuff, how does he ever know that the little stuff is slipping through the cracks to the customers? That's his job to address so stuff doesn't get kicked back to your team. He's not growing as a designer if he's never told about half the problems because you're taking care of them. And you don't have to stop learning these new skills. You just need to do it on your own time, or advocate for yourself to the lead programmer and say, "I really have been enjoying the QA process and want to learn more about that. What could I do to help our pipeline that would enable me to keep growing my skills in those areas?" I imagine that if the lead programmer was pleased with your work before LV2 said stop, he or she will be able to find another place for you to continue on.
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Other answers
As basically the only person overseeing QC So far my clients have been really happy with our turnaround time, our lead programmer is satisfied and encouraging with my work, Sounds like everyone was aware of what's been going on? And Lead hired a person you recommended. And not Lv 2's rec. You tend to hire people based on what will best fit the team, not what will most piss off a member of the team. Unless you don't really intend to keep one of those team members around for much longer. So, to me, it sounds like Lv 2 is threatened because it sounds like he doesn't have much of a job to do there and knows he's potentially on the way out and part of that seems to be because you've turned out to be quite good for the team. "man we really need to get you Dreamweaver". Sounds like they want you to keep doing what you're doing. I think you should actually ask the person you're actually reporting to what they would like you to do.
heyjude
This is Lead Programmer's problem, and he needs to step up and manage the team.
rhizome
Also, am I correct in assuming you're a woman, potentially in a male-dominated company or industry? Because this sounds SO MUCH like the mindset that a million studies have pointed to as a huge factor in why women with equivalent education and experience tend to lag behind men in title and salary: So I'm not sure what best to do - if I should shrug my shoulders and accept this turn of events forever, pay some online certification to "prove" I know enough to continue in the future, or do something about it now i.e. if there is a polite and work-appropriate way to bring this up to the boss, Lead Programmer, someone. (Note: Since this is a small company we don't really have a hierarchy). No one is ever going to care more about your career than you do, or being willing to go to bat to develop that career more than you are willing to. Regardless of how others in your company ultimately come down on the question of whether it makes sense for you to continue doing the minor technical fixes you've been doing, I think there's SO MUCH value in you learning to be assertive and tell your boss and the Lv3/Lv4 plainly that you'd like to take on a bigger, more technical role. The fear of asking for what you want straight-out hinders so many women's careers, and oftentimes it's totally unnecessary. I mean, Lv2 isn't shrugging his shoulders about you taking on a role that he sees as his; you shouldn't just give up if you really want this. Reading between the lines of your question, it seems as though your company sees you as a reliable and valuable member of the team, potentially more so than Lv2, and even if they're not willing to give you this, I bet you $10 they'd be willing to start thinking about how to grow you into a satisfying technical position if you voice that desire to them. Don't undercut yourself by being timid or afraid to make waves or worrying about overstepping.
iminurmefi
So you've been doing his stuff for him because you're bored and you like it? But now that his job is in jeopardy because he hasn't very much to do, he wants his tasks back? This is kind of a no-brainer and all the "some dude doesn't like me" stuff has nothing to do with it. You were doing his job, now he doesn't want you to. Deal with that. Also, enjoy maternity leave, and start looking for a new gig. Because if there's a new guy, and someone doesn't have any work to do because of it.....
Ruthless Bunny
Boss, I like doing x but Lv2 asked me to stop doing it, do you have a problem if I continue doing it?
bq
My read on what Lead said to you is that Lv2 is on his way out, except that he's probably going to be covering for you on mat leave. I suspect they'll wait and see if you're going to come back and then there will be some sort of shakeup. I'd say you should discuss this with Lead and Boss.
Lyn Never
I would be diplomatic in handling this, because it's never good to create outright enemies in the workplace, but honestly: Lv2 is not your supervisor and you shouldn't give up your goal of taking on a more substantive or technical role just because he's getting territorial. Of course, if this has all been happening informally and you've kind of grown into the position of handling small things, you have to go about this in a more careful way than just ignoring what LV2 is asking. If it were me, I'd go to the Lv3/Lv4 coworker (am I correct in guessing he leads the technical team?) and ask for some off-the-record career advice. And I'd lay out for him that I was interested in continuing to expand my skillset and take on these small fixes in the context of doing customer service, but that I wasn't sure how to continue on now that staffing was being shaken up and Lv2 coworker is telling me I'm stepping on his toes. I imagine the Lv3/Lv4 coworker would have good advice for you, both big-picture (is this what you should be focusing on in terms of growing your career) and very possibly also strategic advice about how to deal with Lv2. People LOVE to give advice and be in a mentoring role, and when it's someone who is also senior to you in a company asking them for advice also has the nice effect of getting them invested in advocating for you upward. If Lv3/Lv4 isn't your boss, you should ask for how he or she thinks you should broach this with them. Possibly they'll say that they want to broach it (especially if they're in a formal technical lead position), or they'll give you advice about how to have the conversation--and hopefully after you've had the conversation, they'll advocate for your position to whoever is making the decisions. Don't wait until after you're out and back from maternity leave. You can definitely bring up your maternity leave a factor that you realize is relevant when you're talking with your boss, but it seems to me that if you cede back this work you're finding so rewarding to Lv2, you are putting your boss in the position of potentially taking it away from him when you have the discussion of your career growth--versus getting management blessing to retain that work you're already doing.
iminurmefi
One of the CURSES of a small/mid size company (like where I work) is there's an emerging hierarchy but seniors/owners dance around its existence. It makes me stabby every time someone says "he/she's 'sorta' the team lead" or the like, 'cause it leads to stuff just like this. Wearing multiple hats also leads to games like this one where the more desirable hats can get claimed by those who are just better at grabbing things (i.e. assholes) - in fairness both of you are grabbing after the same brass ring, but assuming you're on the level about asking your boss and the lead guy about whether you should do this work, I'd say that's been asked and answered. I would have a conversation, like, yesterday, with as high level people as you can manage, preferably your boss and the person who is acknowledged as team lead. If you can manage to get an owner or partner in the firm in on it, even better. Topic: what does my job look like when I come back from leave, and how do I help you before or perhaps even during leave? Best case: Lvl 2 guy is on his way out the door and they're just waiting for when you come back. Worst case: you come back and you've been pushed back down into a smaller role while Lvl 2 guy has gained ground in your absence. I think if you have that meeting, you'll get some pretty good clues as to which way it's going. Keep this in mind, esp. in light of the personal insults and his apparent under-employment - in a smaller company, we managers can't always let go of someone when we'd like, or at least that's what we think. Over and over I see situations where we spot a rising talent (or explicitly hire someone hoping we can promote them past an under performer) and this awkward interval ensues where it becomes painfully obvious to all concerned how this is shaping up. Personally I think it would be both more ethical and more efficient to give someone their pink slip as soon as you know it isn't working out, but most owners/senior managers have a hard time doing that, both due to lack of resources and a tendency to avoid conflict, even when it needs to get resolved.
randomkeystrike
Talk to Lead Guy and Boss and say everything you said to us about why it's a great idea for you to be doing this work - that you've been saving time, improving your skills, making clients oh-so-happy. And then tell them what Lv2 guy said to you, and say you are pretty confused. You'd like to keep doing this work, and take on more of it. You think this is a good thing for the customers and company. And then stop talking and see what they say. They need to go tell Lv2 guy that you are going to keep doing it - or tell you to stop. This isn't for you and Lv2 to work out, this is for the managers to sort out.
amaire
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