Tomorrow, I might have to defend myself at work over something that happened last week. I believe I'll be okay on this, but it could go either way..
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Tomorrow, I might have to defend myself at work over something that happened last week. I believe I'll be okay on this, but it could go either way.. The reason is I had an argument with a manager because he was basically 'writing me up' about poor performance, that I felt was totally uncalled for. So I got a little defensive and argumentative, because I believed I was right. The smoking gun here is if I was to go and actually compare the output, like get a figure, crunch the numbers.. to see how much work I actually did. Because I created some 'methods' I guess you could say, that greatly increased the amount of output I'm doing. It's a combo of some software I created along with a workflow... because I am a geek ;), I have a programming background but this job isn't a programming place. I just happened to be able to use it for the benefit of this job... So to managers, who aren't familiar with this stuff I'm doing, only are looking at the numbers of mistakes going back and forth, and how it's taking more time because of more mistakes. Well, since my work is outputting more, naturally there's going to be more mistakes. For example if you build 1 car, theres 20 expected mistakes. But if you make 5, there's 100. They only are looking at the 20 vs 100 number. I think they think I'm only producing 1 car.. so they see, 100 mistakes for 1 car. (not really cars.. example ;P) And why I can't simply say, oh no, this is for FIVE cars, not ONE, is because it's confusing how it's broken down into categories and projects, as in each project has a category, which is usually done one at a time. My software and workflow does all categories at once. But it gets techy and geeky and this guy was not allowing me to explain it.. and it got ugly and personal and we fought and acted like stupid high schoolers. So I'm expecting someone's going to call me in to talk about my behavior I had with him. It's kinda a 'he's just being a dick' problem but I can't say that. If I could get actual numbers then his whole case is blown. But the thing is, I don't know for sure that my output actually is higher because I don't know or pay attention to the other people's output. I just really thought mine was more because they all use the older software that was horrible. I tried getting them to use mine, and they WANT to, and they all know mine was faster, but they're mac people, and mine's windows, which technically is sort of not what we're supposed to be doing. WE're supposed to be on macs using the company software. It was a thing I kind of got an okay to do, because I brought this up with some managers and they know about it, but they're on the fence, because they invested a lot of money in their software. In a way, it's kind of like.. not about what's really the best software, but politics. Some of the actual programmers on their side took a look at mine, and agreed it was a better solution. But they decided they need to stick to their software, and I could *use mine*, but the other people will still use theirs. So this new manager comes and I don't think he's familiar with this, so he thinks I'm working the same way, the same amount as everyone else. I think I'm actually doing more. But the only way to know is to dig through all the files, compile some list and show the actual number. I'm just convinced if you did that, mine would come out a lot more. Which would explain why I'm having more mistakes. Cause there's simply more. But I'm worried we'll go through all that trouble, and find out it's the same, or less. I don't feel that will be the case, but I'm not 100% sure. I could investigate myself, keeping it to myself, however I can't access all files because they get stored in archives, which I can't access. So if I was to get a real figure, it would have to involve other people. Anyway, the argument we had was really about the fact I felt this manager has been acting really negative towards me lately, and not seeing that I work different and really trying to make it better, and I was so pissed at his tone and demeanor and honestly felt insulted by what and how he was saying it. So I went off. I got close to getting personal and crossing the line, where he could easily have fired me right there. In his mind, he's a good responsible manager who is calling out me for being irresponsible, and instead I talked back and gave him attitude. And this is what I fear he's going to pass along to the big guys, and I'll be hearing this on Monday. I'm 90% they'll understand my side because they know me, they're cool, we get along, however since this new manager came, I no longer really interact with them, but they interact with the new manager. So I'm not sure if their opinion of me has shifted during this time, cause I'm out of the loop and have been kind of independent. So what can I do to prepare myself for this, what else do I need to do to document, or have some kind of thing to show.. because even tho I can type it here I have a hard time explaining this, especially if in a room with everyone interrogating me. I also don't want to come off as a smart ass, or anything like that. Any help would be appreciated. And sorry this was so long :)
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Answer:
Ask more questions than you make statements.
amtho at Ask.Metafilter.Com Visit the source
Other answers
Any help would be appreciated. Cut back on the coffee.
rokusan
Let's say you're right: your way is better, faster, more productive. Your boss comes over to talk to you about the amount of errors you're making compared to your fellow employees. Instead of listening and trying to see things from his point of view, you 1. Get defensive 2. Tell him how much his way sucks and that the hardware and software the company spent thousands of dollars on is total crap 3. Argue that your way is better even though you have no solid proof. 4. Stop just short of "getting personal" and saying something to your boss that has nothing to do with the situation at hand. Honestly, how did you expect this would end? When you have your meeting, do you think your boss and his bosses will say, "Gee, 0217174's way is better! Let's get rid of all of this expensive, old crap and buy shiny, new stuff and re-train everybody else to do the work 0217174's way." Or do you think they'll say, "Let's get rid of 0217174."? The thing is, even if you are right, you handled that exchange with your new manager all wrong. Sometimes bosses are going to say shit you don't like and tell you to do things that you think are stupid, or less efficient or whatever. You're going to have to learn to deal with that stuff without getting pissy. Or start your own company and do things your way. You could have all the documentation in the world to prove your way is better, but it won't change the fact that you acted unprofessionally. Apologize for losing your cool and assure them it won't happen again. If they know and respect your work, this will all blow over. Let them know that you'll be happy to return to doing things their way, if that's what they want, and that you'd also be willing to show anyone who's interested your method, which you think is more efficient because of x, y, and z. If they want to pursue it, they'll let you know, but after this meeting, I think you should drop the subject or else you will come off looking like a smartass. Good luck.
LuckySeven~
It's been said here before, but, to reiterate: - productivity only counts if your boss likes you; likability (and this does not mean brown-nosing, but instead means communication skills, approachability, tact, etc) actually counts for more with bosses. Start practicing being likable. - focus on what people care about; the golden rule of sales is give people what they want, not what they need - if your innovation occurs throughout multiple projects, even if your increase in errors is caused by more productivity, you're still pissing more people off. Try to educate people well in advance about what you are trying to do, and outline the benefits; we don't like things going wrong, ever.
KokuRyu
Furtive.. it's cause when I first got there it was just me so I spent about 2 months creating it for what I thought was my own purpose, like on your pc just to make things easier. It sorta evolved into just replacing the damn thing.. and at the time it was me and my manager, just the two of us. So now I can't devote months to redoing it for mac. It would take longer cause I'd have to learn applescript, etc.. I know java but I haven't done anything on mac.. so time issues. Lucky.. yeah, but thankfully I never actually said all this stuff to him. I didn't mention my software, productivity, etc... This stuff never came up in the convo..
0217174, You seem to be the maverick of the whole company, allowed a different system and use your of you renegade software. So, is this a bit like the Mac vs. PC ads where the Mac guy thinks he is smarter and cooler than the PC guy...? You've stated that you feel they should switch to Mac...and that they indicated that they think they should also. Pipedream! They probably said that to placate you. This is a bit like the Ford vs. Chevy argument--and people do get defensive if they think you are disrespectful of policy. You are a David against a Goliath (outnumbered)...not to mention lots of PC people think Macs are "toys" (you and I know better---but it is often next to impossible to explain to the PC people that Mac is better). Tomorrow keep looking for the common ground that you have with everyone involved. I imagine the common ground is to produce whatever it is that you are producing in an efficient way with few errors. If your system is "misunderstood" try to do your best to explain clearly the differences. (Write it out, make it simple, understandable by others and not condescending). Apologize and be sincere in admitting any mistakes. No need to grovel. Take this like a man and think executively. Think of the most statesman diplomatic elder man you've ever met and emulate him. Abandon any attempts to convert PC people into Mac people. Don't over explain.
naplesyellow
should have read: allowed a different system and use of your renegade software.
naplesyellow
So he's your manager, huh? Well you will get the brunt end of the stick there...but someone WILL be pretty pissed off that your manager returned fire in the same high schoolish way that you did...
hal_c_on
Reading your question confuses me, and I suspect that your style of explanation has confused your manager as well. In addition to what everyone else suggested, I would consider trying to think of a short, concise and clear way of explaining your point, and having it prepared before you go into the meeting tomorrow. Stream of consciousness, like your post, makes it really hard for someone to understand exactly what you mean and in the meeting contexts that you're talking about, you may not have 15 minutes of uninterrupted speech to make your points. I suspect the reason that "this guy was not allowing me to explain it" was the verbal equivalent of tl;dr and for such things, preparing beforehand makes the conversation go a lot smoother. Listen to you managers concerns, ask questions and express your side concisely and clearly.
bsdfish
So now I can't devote months to redoing it for mac. It would take longer cause I'd have to learn applescript, etc.. I know java but I haven't done anything on mac.. so time issues. So you spent all this time developing something that didn't fit with the corporate environment, and now that you think you're so much more productive than everyone else (without any kind of evidence, mind you), you just don't have the time to do it right anymore? Sorry, that's just bullshit. Your whole post reeks of special snowflake syndrome. Maybe you're so proud of what you've done that you can't see the forest from the trees. If I were you I would brush up on my resume. Your problem is not so much "I am so much better than everyone else, why can't you all see it?", but more "This guy doesn't seem to be a good fit for the company, keeps making waves, and has personal issues to boot. Even if he's as productive as 3 other employees, he causes more problems than 10, so let's cut our losses and get someone who'll fit in without complaints."
splice
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