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How can I find out my gmail account password?

I've forgotten a Gmail password and need help contacting Google.

  • I can't remember the password for one of my Gmail accounts and I'm beginning to think Google hates me. I've used the account (#1) for several years now, but for the past year or so I've had all mail received at that account forwarded to another Gmail address (#2). I've logged in to #1 a few times here and there, but now I can't remember the password, my security question (one that I definitely know the answer to) isn't working, and the email address I used as a secondary address for #1 is an old one that I no longer have access to. I've tried every combination of letters and numbers that I've ever used for passwords. I've gone through Gmail's 'password assistance'. I really need to retrieve an old message from #1. I'm unable to find customer service info for Gmail anywhere - I just keep getting directed back to the 'password assistance' page. Is there any way I can contact the folks at Google/Gmail for help, or am I just shit out of luck? I can prove that account #1 belongs to me, as it links to accounts #2 and #3. Please don't tell me that I should be more careful with my passwords - I am careful and I don't understand why my answer to the security question won't work.

  • Answer:

    And in case anyone sees this in the future, the gmail username is not case sensitive, at least not in my testing/usage. Password is, though.

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Your gmail account username and your password are both case sensitive, if that helps.

iconomy

- strange capitalization in the security question? - perhaps you mistyped when you answered the security question originally. Start here, and walk through the steps. https://mail.google.com/support/bin/static.py?page=troubleshooter.cs&problem=general&selected=general_login00 If at the end you still can't log in (no secondary email, etc), it gets you to this contact page. http://www.google.com/support/accounts/bin/request.py?service=mail

chrisamiller

Do you use Firefox's 'saved password' function? Try Tools/Options/Securty/Show Passwords.

essexjan

If you do the above, it won't be under 'gmail' but 'google.com' in the list of saved passwords.

essexjan

Thanks for your help, everyone. After trying a few dozen more combos of password words I've used in the past, I got in! Good on me. The Google Accounts contact form is kind of a joke. They need to know the exact date that your account was created and the date you last logged in, because of course everyone keeps track of that stuff. Again, thanks!

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