Is Facebook's "Promote" feature overpriced?
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I logged into one of the Facebook pages I run today and noticed a new feature under each post called "Promote". This new ad feature allows you to promote a facebook post to more of your fans. It has tiered pricing so that by paying more you can have your post viewed by more of your current fans. This is a helpful feature for advertisers because a common complaint was that your posts were not showing up to all your fans, only a small percentage as low as 1%. This certainly helps remedy the situation. However, these prices don't seem to have in-depth technical metrics built into them (like Facebook Ads) and seem arbitrary. How do I suspect this? My page is able to get clicks from Facebook's traditional ad platform for very cheap as cheap as 1 cent per new fan. This creates an interesting dilemma. As a marketer, I have two choices to make. I can either spend $50 to get 5,000 new fans ($50/.01) or spend $75 to promote a post to 52,000 of my current fans (or whatever tier I choose). Sure the fans I already have are pre-sold as they have already liked my page and presumably would like my content. But how many new fans would this attract? Yes the network effect of Facebook is huge and there's no denying it: when many people like a post, the Facebook page tends to get more fans. Nonetheless, Facebook has done something very smart here. The goal of every Facebook page is get more fans, however, once you've reached a certain amount of fans, you can only do that cost-effectively by promoting your content (i.e. Facebook posts). Prior to this you had to rely on the Facebook effect naturally, but now you can pay to exaggerate this. My question again: Is the pricing out of whack? Should it be more in line with Facebook ads? What do you think I should do? In your answer please use some kind of napkin math to justify your answer.
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Answer:
Promoted posts are best for increasing engagement. This is a middle of the funnel technique, somewhat different than spending for fan acquisition. Getting content in the newsfeed of more of your fans could greatly help your conversion efforts down the line, but is something that should be tested. The promoted post ad product is very similar to sponsored stories. It is, as you point out, a little pricier. And the other main difference is the content shows up in the newsfeed (and therefor mobile) and not the sidebar. The awareness opportunity the newsfeed provides is better and more visible than the sidebar. But again, that is something each business needs to test to see if it is worth the money. Promoted posts are also an easier option for many page admins than sponsored stories. The learned curve is not as steep. In general, anyone that has measurement and analysis setup well, should test if the promoted posts feature can create a long term boost in their fan engagement and then measure if that fan engagement is giving them a bigger return and more conversions. My guess for most businesses, the promoted post feature can be a great short term spend to up their edgerank, increase their awareness and engagement, and ultimately help their conversion efforts.
Jason Keath at Quora Visit the source
Other answers
They aren't overpriced, but they are ineffecient if not used properly. If you use http://blog.wishpond.com/post/56441926016/how-to-use-facebook-promoted-posts without targeting, then you will be spending money on advertising to people who aren't interested in your business/products. To create Promoted Posts that are cost-effective and target people who are interested in your business/products, take advantage of the new targeting options. These can be accessed in the "Boost Post" pop-up menu by setting "Audience" to "People you choose through targeting": Or if you want more flexibility you can promoted your posts in the News Feed using the normal Facebook Ads creator or http://blog.wishpond.com/post/63484021831/how-to-create-a-targeted-facebook-ad-audience-using.
Nick Steeves
Here's an update: I promoted a post to receive 12,000 impressions over a span of 3 days costing $15.00. Here's my results: The first thing you'll notice is that I didn't receive 12,000 impressions as promised, only 3,934. This gives me a whopping cost of $3.81 per 1000 impressions. I'm basically in the same sucker category as the advertisers that were paying Yahoo for banner ads during the dot com boom. Thanks Zuck. Secondly, Facebook isn't selling more impressions with your fan base, it's selling more time with your fan base. Reason is once the 3 days were up, the promotion finished. This is grossly misleading as if you refer to what I was solicited, you will see no mention of time with my audience being offered (see below). Should you use Facebook's Promote feature? I'm going to put off using Facebook's promote feature until they iron out these kinks. If Facebook wants to improve this feature, they need to get pricing more in line with what you are actually receive. I know the 12,000 impressions was just an estimate but to receive a quarter of that is unacceptable. A fairer price for me to pay is $1.25 per 1000, so in this case I would have only paid $4.91 and if I did get the 12,000 impressions I would pay the full $15. Conclusion Facebook's promote feature is not only overpriced but it is misleading about what it is selling. Secondly, I didn't receive more engagement than I normally would (when I don't pay to promote). Most of my posts receive between 40 and 200 Likes, the post I promoted received 35. This may have something to do with Facebook's algorithm giving less weight to a post with an external link or it just may not be something people liked.
Andre Gonsalves
Beware of so-called "optimized CPM" bidding. They tried to charge me a $330 CPM once on a $10 budget. They know that advertisers who choose optimized CPM are probably new to the game and can be taken for more money. In my opinion, CPC advertising is what makes online advertising great. You only pay for performance, you learn invaluable information about your market just by having run the campaign and its satisfying to see how quickly your ads can win at auction, the bid-price spread, how various creative and targeting performed over others, all that fun stuff.
Alex Marshi
It all depends on what the goal of your business on Facebook ... Getting new fans or fans take advantage of you already have to sell more to them? As a seller I think the latter. The ads (traditional left) and promoted publications have different objectives. The first ads are the best way to publicize your business, let people know you exist. The promoted publications give visibility to a message that runs the risk of being lost in the wall of your fans for the many friends who are (usually) and the large number of pages that follow. So the cost of promoting a publication is directly related to: "how many of your fans want to get a specific message and stay visible for 3 days" CONCLUSION: The price is not out of control, as it serves a different function of the ads. While the target segment can save you money then to communicate with your fans. Sorry for the wording, I'm using the Google translator;). I'm Argentine and I do not speak English very well :)
Fabian Albornoz
In my test of the new "post promote" on I spent $15 and got twice the exposure as normal (from 7% to 13%). I didn't look at fans reached but the viral affect getting my post in front of new people who haven't liked my page. That number was 392 so it cost about $.04 to get in front of those folks. But looking further I only got a couple more "likes" out of it, no comments or shares so to me it's a lot more expensive than FB paid ads. I'll probably try it a couple more times to test further.
Roger H. Ely
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