Is Pinterest's forced following in the user's best interests?
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People you have not chosen to follow receive personalized emails saying you.. And mentioning your name.. Are following them. Is that kosher? It is brilliantly effective, but where is that line, exactly? Does it trouble anyone that his or her name is being included in an email, sent to a stranger, telling a stranger that you have, in fact, followed that stranger, when in reality you have not done so, but Pinterest has done so? To me, this is worse than email spamming. It's is as if an email spammer is spamming not to you, but rather using you to spam others on its behalf. Not cool. Pinterest defends saying it only force-follows people for you that you have already followed on social platforms like Facebook and Twitter. But I am curious as to why Pinterest feels it has the right to force a user to follow (or at least Unfollow) those folks on its platform. It makes choices for users they do not want, then forces users to take action to override those choices.. AFTER has used the user's name to help market their service to other people. Pinterest is an amazing site.. I really like it.. But this one aspect of what they do is troubling to me. How do others see it?
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Answer:
Working on a similar product, and having closely studied Pinterest (as well as many similar sites like Ffffound, Weheartit, Visualizeus, Polyvore, TheFancy, Svpply, etc), I have some thoughts on this. It clearly is effective in creating social pressure to pull people back into the site. At the same time, it is a privacy issue and uncalled for since the site doesn't tell you what it's going to do and doesn't ask for your permission. In every other respect, Pinterest does a great job at explaining itself. It doesn't explain this auto-follow issue, so I'm pretty sure it's a highly calculated and intentional technique, and will most likely be imitated by many other sites. What still remains to be seen are the effects of this on the site, since this creates a lot of weak connections. I might follow 100 people and they might follow me back, but because it wasn't done intentionally, it doesn't mean anything. Similarly, when you sign up, you are asked to click a few categories like "Art" and "Home Decor", and then auto-follow some people who post to those categories. Those are also connections created without intent, and lead to some people having 500k followers, creating an out-of-balance following system. If this is a big deal remains to be seen. Pinterest is entering main stream at which point it could afford to turn down it's viral loops because it has plenty of momentum. They are a smart team so most likely they will find a way to balance the system. Personally, I favor systems with fewer, intentional higher-value connections over many automatic, lower-value connections, but both approaches have their benefits and downsides.
Christoph Ono at Quora Visit the source
Other answers
In terms of ethics, I don't think it's a big deal. Nobody's lying, there's no malicious intent. In terms of how good it is for the new user, I think it's net positive - sure, some users are more sensitive and become annoyed that their ex-bf of 10 years just got an email saying XYZ is now following them. But I think there are a lot more users who yield net positive from this as they can then immediately see the power of their "newsfeed" (homepage) and increases retention after on-boarding. For a class project, I scraped some basic public Pinterest user data on a somewhat randomized sample, and the quitter population on Pinterest is so much smaller than Twitter and Foursquare (using professor's scraped data). In terms of how good it is for the Pinterest community as a whole, though, one additional ramification of this forced follow is that it dumbs down the value of a follow. When someone on FB adds me as a friend, I know that person wants to increase our interaction to some extent. On Twitter, I know that person is at least somewhat interested in my thoughts and what I'm eating for lunch. On Pinterest, it's hard to tell if someone is organically following me or auto-following me, so I pay little attention to new follows and rarely follow people back - it just feels less human and authentic than other social sites. According to my datasets, Twitter users are much more likely to reciprocate follows than Pinterest users, which means that Twitter is more social of a product at a high level --> network effects. That said, one could argue if Pinterest REALLY needs to be super social - interesting debate in and of itself.
Josh Yang
Yes, Some times pinterest make spam. I have an experience like this. Pinterest sent me some http://www.epinterestfollowers.com/ name to follow. But this same things do twitter.
Tahmid Ahmed
I find it pretty disturbing. More because of the fact that I've been receiving tons of emails saying "so an so is following you on Pinterest". Now I'm sad that I'm not as popular as I thought I was. Is the information correct in this initial question? Any links available? If so I think it's a cheap trick. But again I need to do more research.
Don Cadora
On a scale of 1-10 where 1 is I couldn't care less and 10 is I'm outraged and quitting the site and loudly railing against it wherever I can, this is about a -1. To me, this is roughly the social equivalent of you complimenting someone on my behalf without me knowing to the end of contriving a social connection. Worst case scenario, I find them annoying and want to unfollow them at some point. Best case scenario, they're a little cooler than me and reciprocate by following me back and fill up my feed with things that are enlightening and pleasant. I get that, in principle at least, this is wrong. I just don't think the effects are bad enough to care about and I'm so used to my privacy/identity being exploited by the social sites I use for free (a savvier person would call this a conscious exchange) that this doesn't even register. I have the opposite problem: I'm pretty sure I'm the least cool person on Pinterest. In whatever way Pinterest keeps score, I'm probably the least shared/followed/interesting user on there. At this point I'm a wall flower there and could only benefit from them running around the proverbial 8th grade dance floor and telling all the girls I think they're cute without my permission.
Jonathan Brill
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