What is a Content Subscription?

If future content is cancelled from an iOS in-app purchase subscription do users get an automatic refund for the undelivered portion?

  • We have an application that offers in-app subscriptions with 3 and 6 month terms.  If we remove the subscribed content from the system, what happens to the users who have paid for a 6 month subscription? Do they get refunded automatically? If not, what is the most elegant method for removing in-app subscriptions and moving to an in-app purchase (single purchase) method? Is there a way to get the contact info (or something similar) in order to verify users who claim to have subscribed to our content but can no longer access it?

  • Answer:

    well, you should have known how many copies you have sold in the past by checking your financial data through iTunes connect. if none was sold. then, feel free to do whatever you want. if not, you don't want to remove your app off the store. people would come right back to store flame your app, report fraud to apple. you'd better prepare for a good reason doing so, otherwise, apple might kick your butt. read apple TOS carefully. TOS said that once your app in there, it must stay there forever if you have chosen subscription services. furthermore, it's your responsibilities to collect your user's information through app. what you can do in your case is to modify your code in your next release. it's not that complicated. if else statement should take care of your issue. for people who already subscripted to your services, you must provide a path for them to access to your services. if not, do a single purchase, simple enough. Take a look at "GPS by Telenav". It is a free app but associate with yearly subscription services. their app was rated 4.5 stars and listed on top 25 before current update. now it was rated 1 star and disappeared from top chart. the current update is not accessible and useless. read some of their user's review if you have time. some people are threatening class action against the company. good luck!

Willie Shi at Quora Visit the source

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