Magento: How do we reship damaged goods at the store's expense?

I believe the flow will be as follows:1. On order detail page add button called "Reship Order".2. Once admin will click on it Magento custom code will execute and places the order without charging the a single penny.3. Once the order has been placed we can change previous order's status as well by SOAP call.Programmatic Approach:For automation process we require some of the data from the existing placed order:1. Shipping Method2. Customer information (Customer id for registered customers or customer's firstname, lastname, email etc. )3. Shipping address4. Product information (Product id, SKU, price, Qty)5. Website and Store informationSOAP V2 - shoppingCartOrder method name.Magento has SOAP APIs to handle all the operation programmatically with standard approaches. We can use some essential API's methods. Following would be the flow for creating an order.1. Add products to the cart (which can be retrieve from the existing placed order)2. Forward customer details3. Customer's address information4. Set shipping method5. Set payment details, for this situation set "checkmo" which is check or money order. Because we don't want to place order by charging customer's credit card.6. Place the order.Please follow this link for more information. http://devdocs.magento.com/guides/m1x/api/soap/checkout/cart/cart.order.htmlIncase you need any assistance with regards to Magento development/ customization feel free to email me on: CMARIX is a leading Magento development company with inhouse team of Magento certified developers. To know more about us, please visit: http://www.CMARIX.com