How does Apple do such a good job of getting employees to commit to absolute secrecy?
-
They seem to have some of the most "juicy tidbits" of any company around yet keep such great control on the information.
-
Answer:
Having been at Apple, and also at a large defense contractor, where I would routinely walk by areas that said "Top Secret Clearance Required", I can say that Apple simply put more effort into making secrecy part of the culture. A few things I noticed at Apple: code names for every product - no one referred to products any other way team members who are also on "special" teams don't tell their coworkers what they do black curtains and frosted windows trash bins were monitored The higher ups at Apple were more willing to spend money, time, and effort to protect information. Plus, as other posters mentioned, incentives such as camaraderie and fear played into things as well.
Tim Su at Quora Visit the source
Other answers
From Adam Lashinsky's book Inside Apple: Jobs made a habit of personally conveying to employees the confidentiality of all-company broadcasts. Recalled one ex-employee: âHeâd say, âAnything disclosed from this meeting will result not just in termination but in the prosecution to the fullest extent that our lawyers can.â This made me very uncomfortable. You have to watch everything you do. Iâd have nightmares.â
Alexander Kvamme
I disagree with the answers here. It's not about fear. You learn to appreciate how much work goes into a product when you see all the long nights, debates, blood, sweat, and tears that go into everything Apple produces... you really want to ruin all of that hard work by running to the press? And for what? Not money, not fame (you're doing it anonymously if you want to keep your job...), not career advancement, etc. There's no personal gain and you're doing something disappointing and hurtful to your coworkers. What rational person would do that?
Erik Goldman
I think the anecdote contained in is illustrative. I met Steve Jobs randomly while working as an intern at Apple in the summer of 2010. I had stepped into an elevator on the main Apple campus when, just as the door was closing, Steve Jobs strolled in. He saw that I had an intern badge on, and asked me what I was working on over the summer. When he asked me this question, I wasn't sure what to say. Should I tell him what I was working on, and risk getting in trouble for disclosing what I was working on (as we had been instructed not to do during orientation), or should I just tell him that I wasn't allowed to tell him? I went with the latter, telling him, "Sorry, but I'm not supposed to tell you." Steve flashed a smile, chuckled a little, and stepped out of the elevator.
Phillip Remaker
In general, people working for Apple believe in the reasons for the secrecy. It's easy to motivate people to keep their mouths shut if they understand the need. When leaks happened, even simple things like leaked copies of Steve Jobs' or Tim Cook's company-wide e-mails, we actually felt angry that âone of their ownâ would have betrayed our trust. Additionally, the feeling of fear that most outsiders assume that Apple employees feel isn't really there. As long as you don't try to cover your ass, by not reporting leaks or losses you were involved in, you'll generally come out OK. Even in a famous, well-publicized lost device case, not much happened to the person who lost the device. This is because they followed proper procedure, and reported the loss as soon as it was discovered.There was one occasion where I thought I had lost prototype devices, and it was well before I had any experience in dealing with lost devices, so I was a bit anxious. The instant I realized that I didn't know where the device was, I sent an e-mail to my manager, sent an e-mail to Apple security, and marked the device as "lost" in the records. I got a phone call from security and explained the situation (i.e. when/where I had last seen the device, the device's serial number, etc.). The device was found a couple of days later (it was in a filing cabinet in the office of a coworker who I had lent it to as a test device, but hadn't marked it as transferred in the tracking system). I asked my contact in security what the consequences for me would be, and he basically said that I had followed procedure, and that there would likely be no consequences (and there weren't any).Another occasion, while at WWDC, I called something by it's working name. This was a product that we had all known by a particular name for years, and just weeks before announcement, the name was changed. The reaction to that was simply, "whoops, mistakes happen." They knew that no malice or incompetence were involved, and there simply wasn't an issue.Basically, my point is, the security and secrecy at Apple isn't maintained through fear and control, it's maintained by making the employees feel that they have a stake in the company, and by treating them like competent adults.
Clark S. Cox III
It isn't hard. It is harped upon at employee orientation and the internal culture is very careful to report any infringement. Those that break it get fired immediately.
Samantha Atkins
Related Q & A:
- How hard is it to get a good job in the music industry?Best solution by Quora
- How do you find a good job?Best solution by Yahoo! Answers
- How can I get a good job in HR?Best solution by Quora
- How to make a good job resume?Best solution by Yahoo! Answers
- How do I write a good job application letter?Best solution by Yahoo! Answers
Just Added Q & A:
- How many active mobile subscribers are there in China?Best solution by Quora
- How to find the right vacation?Best solution by bookit.com
- How To Make Your Own Primer?Best solution by thekrazycouponlady.com
- How do you get the domain & range?Best solution by ChaCha
- How do you open pop up blockers?Best solution by Yahoo! Answers
For every problem there is a solution! Proved by Solucija.
-
Got an issue and looking for advice?
-
Ask Solucija to search every corner of the Web for help.
-
Get workable solutions and helpful tips in a moment.
Just ask Solucija about an issue you face and immediately get a list of ready solutions, answers and tips from other Internet users. We always provide the most suitable and complete answer to your question at the top, along with a few good alternatives below.