Response rate from marketing by mail?

Where can I find a dataset of direct mail response rates?

  • Looking for a free, time series dataset the includes direct mail response rates. Bonus points if it breaks out data by industry or type. The regularly publishes statistics, but they are not freely available.

  • Answer:

    Could be wrong, but you probably won't find data sets like that for free aside from blog posts or articles stating their results from their own campaigns. That kind of info offers a competitive advantage to see what's working and what's not.  You could check out http://www.whosmailingwhat.com/index.cfm?fuseaction=doc&fa=about ...as another directory of direct mail info, but other than that, probably won't find it freely in the way you're looking for.

Gideon Walker at Quora Visit the source

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Other answers

What industry do you need it for? PostcardMania might be able to tell you as we track and analyze our customers' campaigns. Check out: http://www.postcardmania.com But response rate is not really what you should use to measure the success of a direct mail postcard campaign (or any marketing push for that matter). What you need to look at is return on investment. This means how much money in terms of leads and sales the campaign produced in comparison to how much it cost. You see, it is possible for a campaign to actually produce a lot in terms of revenue for you, but not actually produce that many responses. An example of this is if you have a very high-price item you are selling. You may only get a handful of responses, but if two or three people buy you could pay for the campaign twice over. That would be a marketing strategy you should stick with, even though the response rate doesn’t appear to be that great. Another example would be someone who sells a lower price item that is a recurring purchase. In this case, you need to factor in how often an average customer buys from you in order to know just how valuable that lead really is. Maybe you don’t turn a profit on the first sale, but by the fifth you do. PostcardMania works with this kind of model.

Sylvia Heneghan

Try looking at "who's mailing what" or the trade journal for direct marketing.

Victor Urbina

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