What is a good CRM system for a small to medium-size design agency?

For my bizdev projects I've used HighRise, Salesforce, Sugar and Zoho and my pick is with Zoho. HighRise is too simple and salesforce feels like it's still stuck in 2001 (as mentioned before, not to mention salesforce is pretty pricey I think)..Sugar can become a mess if you don't have good people managing it. Zoho has been the most effective one for me.. (I've never worked for any of these companies :)

I've been using http://batchblue.com/ for some time. It is more affordable than salesforce, and offers less features. But the integration with Mailchimp is a big plus, and I like the way in which you can use 'super-tags'to add a series of custom fields to a contact. Great filter and report option. It is evident that these guys have been working on their software for some years. At least worth an inspection.

I use eStreamDesk - http://www.estreamdesk.com/, its easy to use, free and useful. Here are some features: - Work from anywhere, whether you are at your desk, on the road, or working from home. There is even a mobile version that you can access from your phone or tablet. eStreamDesk is a hosted service (SaaS). You don’t need to worry about installing it, hosting it or hiring an IT guy to get it working. - eStreamDesk upgrades your support email address. All incoming e-mails are automatically converted to tickets and assigned according to the rules you define. Agents can use email to send, receive, and update support tickets. - Get a design that fits your site. Our helpdesk service comes in many colors and themes that will match the look of your website. You can also use your own colors, logo and brand. - The helpdesk will automatically open tickets for all posts and messages on your company Facebook page(s). - The service will automatically track and create tickets for all tweets sent to your company account(s) I hope I helped :)

I've recently been testing http://codecanyon.net/item/zhen-crm/4149099--a self-hosted CRM that can run on a PHP/MySQL environment--for a friend's company and it looks pretty good.  Basic features, but seems easy to use and has the full functionality he needs. Plus if you are concerned about "cloud" and SaaS security (like my friend is) and need a self-hosted, simple solution, this might be for you.

If you are looking for an easy to use, scalable on-demand and attractively priced CRM I would recommend you to take a look at bpm’online CRM (http://www.bpmonline.com/). This robust but extremely easy to use solution is built on the powerful business process management engine which gives a huge advantage over any other system out there. The solution allows you to design your own processes based on your business needs which is really important since every business is unique. Or you can roll out in minutes the pre-packaged out-of-the-box processes while continue working on more important tasks. With a clean and interactive interface that has a look and feel of social network you’ll feel like you've been using this CRM for ages, toggling between tasks, reports, campaigns and any other information with a push of a button. Mobile application has the same look and feel with the access to vital data anytime and anywhere. By the way, anyone can test drive the system via http://www.bpmonline.com/demo (no credit cards involved) and check the capabilities and the comfort of use live.

You can try http://www.borneosoft.com. It comes complete with Newsletter for online marketing campaign, online form builder, productivity and collaboration tools (task, calendar, email, sharing documents to users and teams and leave management).

I think you should search on http://SoftwareSuggest.com - Best  Business Software Discovery and Recommendation Platform. You can find list of best CRM software for small and medium based businesses with software reviews, features, comparison and price quotes. You can get free consultation to select right software for your business. You can refer a list at http://www.softwaresuggest.com/crm-software

Pls check out Converge Enterprise CRM, a true complete CRM for SMB and Enterprise alike. One platform offering leads management, marketing automation, partner collaboration, social crm and further includes quotes, invoices and a very powerful automation engine. See what top analysts have to say about converge onhttp://crmsearch.com/. For more info pls visit http://convergeenterprise.com/

I've worked with many CRMs including Salesforce, Sugar, Insightly, and Batch Blue. My favorite for awhile was Batch Blue until I tried Nimble. Seamless integration and synchronization with all of your social networks really sets it apart. Minimal data entry as a result. http://www.nimble.com. Free version.