What should i do if this happens while bidding on ebay?

Anyone aware of the new ebay "buyer protection scheme"?

• Ebay has once again shown the sellers the door! They have instituted another level of buyer protection. I have been an eBay seller since 2003 and have maintained a 100% rating. Now under the latest (insult) rule, they demand that I give them permission to arbitrarily deduct up to $2000. from my credit card if they decide that the buyer wasn't treated fairly...plus I have to absorb the return cost! How many times have we experienced dishonest, scam buyers who lie and claim that they got the wrong thing or some other made-up reason to harass sellers? I understand that there are unscrupulous sellers and have always been able to work with buyers and keep them happy but since all the cards are stacked against the sellers...what's the point in exposing yourself to this kind of treatment? Think I'm being unfair? Answer this...when a buyer buys an item and gets buyers remorse at the last minute after bidding & bidding...then he decides not to pay ....What happens? He gets an unpaid item strike. As a Seller, can you see that this buyer is a no-pay bum? NOPE! I had a transaction where I shipped a very clean item to a customer. He gave me a negative rating claiming salt water damage. (The item never left Wisconsin...total B.S.) Later after filing the negative, the buyer admitted that he got 2 items the same day and mixed them up...he apologized. So did ebay remove the negative rating after I complained...NOPE...it's still there 3 years later.I wasn't charges for it and kept my 100% rating but if someone looks hard enough...they'll find it. Can we rate lousy, abusive, uncooperative slow-pay buyers any longer? NOPE...Ebay doesn't care about sellers...only buyers.

• Answer:

  I agree. It is getting bad. I have been a member for several years. I have a 300 100% positive feedback. I shipped a used massage chair to a buyer and a month later he claims it started making noises 70% through his massage. He said he is going to try and get a manufacturers warranty and if that doesn't work, claim buyer protection. I guess they have 45 days to make a claim, Are they serious? He's been using it for a month. If he wins this case I am done with EBAY/Paypal, which is too bad, I was a good source of income for them. Oh well.