Why does my DirecTV receiver keep turning off?

Our Directv receiver is turning off by itself?

  • Our DirecTV receiver has been shutting off by itself. It does it randomly, but it mostly does it when I'm watching a recorded show. Any explanation?

  • Answer:

    It might be a glitch in the receiver itself. I would recommend calling the technical support department because the would be able to pull up a diagnosis for you. Make sure you call 1-800-531-5000, not the number on the website. That number takes you to the bundles department. I do not understand why they have not fixed that yet. It has been like that for a little while now.

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