How do I fix my caller ID?

Why does the caller ID on my magic jack now say "incoming call" instead of the person's name or number like b4?

  • I have magic jack and the caller ID works fine and always used to show the name or number of the person who's calling, but now all of a sudden it doesn't do that anymore and it just says "incoming call" on the display for every call. Does anyone know what happened and how to fix it?

  • Answer:

    that is an old well known problem with magic jack... one of the users from the form linked in the other answer has marketed a solution for those who can not do it themselves http://magicjackcalleridfix.com/

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