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How To Remove Genieo?

I have an adware on my computer, and AVG won't remove it. How do I remove it?

  • So I did a scan with AVG free version 2012, and it said that I have Adware Skodna.Generic_r.X. After the scan, it said it didn't remove it. I click remove all unhealed, then it asks if I want to force remove it. It can cause system inability and or crash. I don't have a back up system, so I don't want to do it. Then it asks if I want to remove the threat by a power user. I have no idea what that means, so I said no. The program is still open. Can someone help me on how to remove this? Thanks! (btw, I have Windows Home 7 premium)

  • Answer:

    Try this: Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter. You will now see some drivers being loaded. There will be a pause at some point. This usually lasts for no more than 30 seconds. If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits: http://support.kaspersky.com/viruses/solutions?qid=208280684 Regardless of the results, download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). This is a direct download link. Copy and paste it into your browser’s address bar, and press Enter. http://www.myantispyware.com/mbam After that, boot normally and run another full scan with MBAM. It will detect any malware that wasn’t running in Safe Mode. If the problem still exists, download and run the free Kaspersky Virus Removal Tool: http://support.kaspersky.com/viruses/utility You should now delete TDSSKiller.exe and the Kaspersky Virus Removal Tool, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future. Hope this helps.

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Other answers

Check out Malwarebytes at the link below . It should help you out . Then replace AVG with MSE at the other link below .

po'd up north

You can try comodo antivirus which is the best in removing virus

Mark

remove from quarantine if avg can't cure it it is sent there me i'd leave it there for a couple of days it can't hurt you there - if your pc seems ok than delete

Mark

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