So I just got a new comcast (xfinity) cable box and the volume doesn't work with the remote?
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So I can go up to the box and turn up/down the volume manually, but the remote won't turn the "box" volume down/up. I can turn my tv volume up. But not the box volume up by remote. I can do other things with the remote such as channel surfing and such but not volume control. Any help? I have the new box
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Answer:
you need to program the remote if you cant call customerservice
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