Why can't I update Windows or antivirus?

Important-cant update windows?

• i'm having win 7 ultimate..it runs smoothly for the past 1 year..bt now for the last two days i cant update windows..when i'm trying to update the windows, it says update failed with an error code 80246008..please help me..i'm using avg free edition 2012, zone alarm firewall, tune up utilities 2012..

• Answer:

  remove the third party firewall. windows already has a firewall which is perfectly sufficient. remove AVG free, you are putting your computer at risk by using and relying on it for protection. it has base level protection only. this fact is clearly stated at the AVG website. get a real anti virus solution. now for windows updates. Turn off auto updates. run this > http://go.microsoft.com/?linkid=9709472 or do it yourself manually restart the computer. go to the folder, C > Windows > SoftwareDistribution > Download You need to delete everything in the Download folder. But DO NOT delete the folder it'self, then navigate to, C > Windows > SoftwareDistribution > DataStore. delete everything in the DataStore folder BUT DO NOT DELETE THE LOGS FOLDER. open the Logs folder and delete everything in there. Run this Fix > http://go.microsoft.com/?linkid=9665683 Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode . Now restart the computer. turn windows updates back on. run this > http://go.microsoft.com/?linkid=9709473 or do it yourself manually manually check for updates. still failing ? repeat the above but this time run the fix in Aggressive mode. still failing ? your computer is probably infected with a virus or malware. .