Why does my HP laptop hang or freeze?

HP Probook 4530s blue screen, error Hrad disk failure?

• I bought hp Pro book 4530s in November 2011, just used 2 months and got a problem. It was perfectly working but just freeze and hang all task, than blue screen appear and flash. The blue screen showing with an error report or indicating to check hard disk for errors. Tried to reformat hard disk, but then it froze and gave blue screen with following message: Window stopped to prevent damage to your computer. Driver corrupted pool memory used for holding pages destined for disk. Technical information: STOP 0X000000DE, OX00000002, OXE1716018, 0X0000000, 0XCAFA38C2". I try several time but it wont work and than I needed laptop urgently so i have bought new hard disk , but now the problem of Windows and drives, i don't have back up and original windows. Please help me out for both the problems how do i claim my hard disk and how can I installed Windows 7 home addition As I purchased it with HP Pro book. For my new Hard disk there is a need of HP installation back up too. Please guild me for Hard disk claim and Windows& with HP installation Back up.

• Answer:

  Since you did not create the Windows 7 operating system recovery disc set for the laptop you have two options one is to use the built in system recovery if it can be accessed on the original hard drive to reinstall a new copy of W7 putting it back to factory or you will have to order the Windows 7 recovery disc set made for the laptop from HP customer support to install the original operating system, drivers and utilities for the laptop onto the new hard drive. You could arrange to have it repaired if it is still in the one year factory warranty by contacting HP customer support. Recover Windows 7 Operating System Using HP Recovery, Create a set of operating system recovery discs, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us&os=4062&rule=42309&product=4030066&sw_lang= Order Recovery Discs for Windows 7, Vista, or XP http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&lc=en&cc=us&dlc=en&product=4030066 These will reinstall the original operating system and then you use the original Windows product key code to re-register the operating system.