Why won't my magic jack connect to the internet?

When using Magic Jack plus can i be on the internet?

• my phone bill is getting too ridiculous, and i wanna know more about Magic Jack Plus... so when its hooked up, can i be on the internet and get phone calls? or do i have to disconnect my phone to use the internet? also does Magic Jack Plus cost the same as the original Magic Jack?

• Answer:

  No problem using MagicJack Plus while you're on the internet, so long as your speeds are sufficient. Save yourself some grief by first going to an online test provided by Visualware at http://myspeed.visualware.com/ to test your broadband's speed, jitter, and packet loss. The test is specifically designed for VoIP, and will give you a good indication as to how well your internet connection will suffice. Let me add that if you have a 'broadband' provided by satellite service, you're out of luck. There's too much latency in the connection. Dial up service won't work either. If the test results look good, order a magicJack or magicJack Plus. The latter operates without needing a computer powered up to provide phone service, so is less expensive to operate - but it costs about $30 more to purchase. Once you're comfortable with it, you can cut the cord and dump your conventional land line. Good luck with it.