What would a travel agent wear?

Where to lodge complaint against bangalore travel agent?

• recently we went to book a ticket for tirupati dashan with kstdc, at city railway station(bangalore) a big name authorized agent for KSTDC is displayed over their by BHAVANI TOURS & TRAVEL HOUSE. so v booked the ticket with him asking him -are u a authorized kstdc agent? he said YES. he collected the money Rs2700 for 2 persons,said it will be a volvo bus, accomdation,food darshana & laddu are included in that package & seat number as A5,B5 and said the bus will leave at 8;30PM from majestic and gave as confirmation ticket. on the day of travel we went at 7;30PM to TRAVEL house, he made us to wait till 9PM saying that the bus has started from kalasipalyam and he continued say that he has booked for a KSTDC bus. a bus came around 9;15 he made us to board that bus but later that bus driver asked us to get down at ANANDA RAO circle saying that you have to get into VARSHA TRAVEL bus. we all confused, we showed the ticket issued by BHAVANI TRAVEL agent. initially VARSHA TRAVEL agent issued Boarding PASS. we sat in the bus(it was not volvo ) it was 10;30PM. the bus has moved for about 5 km, but they called back the bus to ANANDA RAO circle. theire varsha travel agent is asking us to pay 1600ruppes, otherwise get down from the bus with all your luggage? reason---- BHAVANI TRAVEL agent( mr.SURESH) is not paying THEM though he(mr.suresh) has collected 2700 rupees from us. IT WAS 11PM,we had travelled from hassan to bangalore. to go to tirupathi. at that time, their were 8 travel agents shouting and aruging with us, creating a big scene over their. now whom should we ask for all the inconvience& mental disturbance caused for us in that night?. why they are cheating us in the name of KSTDC? can we call it as a BALAJI DARSHANA MAFIAA.??????????????

• Answer:

  This is a regular issue in bangalore bus stand. File a complaint in Consumer court Basava Bhavan, Basaveswara Circle, Millers Road Bengaluru, Karnataka 560001 080 2260590 Before filing send a registered notice to the travel agent and wait for his reply for 14 days. Kindly refer the voluntary organisation link to know about the procedures.