Web messenger help?

I dont have web calling feature in my yahoo messenger..please help..?

• I dont have web calling feature in my yahoo messenger..please help..

• Answer:

  If the telephone icon is missing your software failed to fully load. Assuming you are not in a region with political or religious restrictions. Sounds like you may have tried to download without clearing out your browser or failed to check the old Messenger folder was empty before uploading your new messenger. If you have "Speedbit video accelerator" on your computer, uninstall. (It has known conflicts with Yahoo.) When downloading/uploading close all other programs. I suggest you download and run ccleaner first before you proceed further. Run it through a couple of times - include "registry" from the left hand toolbar. Do not be alarmed at the amount of files you have to delete, especially if you do not clear it on a regular basis. Use this path to uninstall and remove the old messenger software. > Start > Computer > Local disk (C) > Program files > Yahoo > Messenger > UNWISE. UNWISE is the command that starts uninstall. Select the automatic option if prompted. If you have Vista make sure the old messenger folder is clear before moving on to download. If you have XP do not delete the Profile sub-folder. I run Messenger 9 with no problems although I read reports that its problematic That's because its not been installed cleanly. Yahoo tell us its the best version to operate behind a firewall and the version they are concentrating on to cure the sign in problems. Check in the Messenger folder after uninstalling to make sure no fragments of software remain that will create conflicts with the incoming software.( Except the Profile subfolder.) Delete fragments manually if required by right clicking on them and deleting Delete shortcut on desktop Download new freeware browser - mozilla firefox Restart computer Download the version of messenger you want using firefox http://www.filehippo.com/download_ccleaner/ http://www.filehippo.com/download_firefox/ http://www.filehippo.com/download_yahoo_messenger/ When downloading from filehippo avoid the adverts and use the green arrows to start downloads