Why won't internet work on my phone?

Why can't I get my usb phone to work properly? I am using freshtel internet phone but have also tried skype

• Im fed up - bought lots of different phones but none work. I need to save money on my bills. Im in uk and want to use voip - any tips?

• Answer:

  Hi BusyBee, I have to point out there is an easier way to enjoy VoIP than the services you have mentioned. With Vonage UK you could use a usb phone but you could also use your normal touch tone to make cheap VOIP phone calls using your broadband connection and for a flat monthly rate. For £5.99 a month, for instance, you can enjoy unlimited calls to landlines in the UK and Ireland for the first six months with our V-Plan 1. Our V-Plan 2 gives our subscribers unlimited calls to 15 countries including mobiles in the US and Canada for £7.99 a month. When you sign up for the service we send you a Vonage adapter that has to be plugged to your existing broadband router or modem, then you can just plug your touch tone phone into the Vonage Adapter and you're ready to go. You do not even need to have your computer switched on to make calls. It works exactly the same as your traditional landline but instead of using BT’s infrastructure it uses your broadband connection to route your calls. We have more details on our website at http://www.vonage.co.uk and I am sure you will find it helpful. We are offering a 30 day money back guarantee so you can try out using our service with your own phone without committing yourself either.