Why is my Yahoo voice account not being credited?

I had recharged my yahoo voice account fopr $10 but i cannot access the account,?

this is info which u sent to me. but u charged the credit card bill, i did not utilise the voice service. i am looking to refund the amount to my card Sorry, but for security reasons your account has been deactivated. To protect the credit card transactions made by Yahoo! users, our system is designed to safeguard against suspected fraudulent activities. Your credit card has not been charged. If you have any questions, please visit our Self Help Pages. For more help, just shoot an email to our support staff. Thanks for your interest in Yahoo! Voice, The Yahoo! Voice Team
Answer:

i can only think of 3 main reasons why your acct was deactivated for security reasons: 1. you have multiple cards under one Y! phone-out acct or ID 2. you're Y! acct file and payment info is not matching 3. you are calling an area or location that is not listed in Yahoo! area of availability for the service contact Y! Customer Care if you wish to...866-562-7219 cheers!

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