I tried Yahoo sms message to my cell got over 30 msg shut phone off what happened only send once have payg phn
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I tried Yahoo Messenger to send text to my cell phone which is a pay as you go phone I got over 30 messages shut phone off. Just turned phone on, almost a 100 messages now sure glad did not try and send to a friend. So what do I do now am I going to get a 1000 messages or a million they are still comming.
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Answer:
OK, from what I've heard, I'm betting your carrier is Cingular. Here's what you need to do. Call 1-866-695-2750 and tell them what happened. They pulled up my account and were able to reverse the charges. They did tell me that any messages left out there will still deliver. In my case, I have a prepaid phone and it ran down the entire balance due to the same problem. The woman I spoke to said she was going to open a support ticket and it would be looked into. I've also emailed yahoo about this problem and still waiting to hear a reply. The problem with prepaid accounts is that once your balance runs out, the messages will stop being delivered. Does this mean they're gone for good? Cingular says no, they will still deliver once the excess charges to the account are corrected. Cingular also says that leaving your phone off/sim out of it's slot will only delay the delivery of messages, but the account is still charged for them at the time they hit the message server. If you have prepaid service, the only thing you can do is see if any more messages hit your phone and if they do, call Cingular and have them credit you back the balance that was lost. TURNING OFF THE TEXT MESSAGING FOR THE PHONE IS ONLY EFFECTIVE FOR NEW MESSAGES! If you're a prepaid customer and the balance ran out and stopped message delivery, once your account is credited back the money it lost, these old messages will still deliver. If this happens, call Cingular and they will reverse the new charges to your account. New information: The problem isn't fixed. It's not a cingular issue, or at least not anymore. The messages I recieve from other cell phones don't duplicate, it's only the ones from yahoo messenger. Note that this also is a problem when someone sends you a text/sms message from their yahoo messenger, even if you aren't mobile. Tell all your friends to avoid using ANY of yahoo's text/sms services for the time being. Still awaiting response from support email sent to yahoo
helps J at Yahoo! Answers Visit the source
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