What's wrong with my Yahoo! Messenger?

Whats wrong with my yahoo Messenger?

• hello ppl, i have some problems with my yahoo Messenger , my friends cant receive my offline msg sometimes i cant receive them , now i cant log in my messenger , don't tel me install new one, i do it be for and the problem don't resolve , i received this error msg: we cant sign you to yahoo messenger. there might be a problem with your internet connection . make sure your computer is connected to the internet .click troubleshoot to begin a series of test to try to diagnose the connection problem.

• Answer:

  It sounds like a corrupt download to me. Start over. Yahoo leaves many traces of itself in the registry when an old version is uninstalled (Control Panel > Add/Remove) or a new one fails to install properly - (my uninstall left close to 30 references). The new version will NOT install completely until they are cleaned out. It requires deleting all Yahoo Messenger references from the registry. (Be very careful - you could make a mess there!) WinASO is only one of many registry cleaners, but its advantage is that it allows you to be very specific about exactly what you chose to delete, making it extremely safe, even for beginners! The free trial version download only removes 10 references at a time, so it takes a while, but works! Remember to backup the registry by creating a new Restore Point first! File Hippo has several versions of Yahoo Messenger. Download and SAVE the program directly from here - it seems less problematic than an update or install from Yahoo's site. Install it only after completely cleaning the registry of remnants. Use a search engine to find Lenny Vasbinder's column on 'How I ALWAYS Do a Clean Install Of Yahoo Messenger on XP'. It should also work for Vista and Win 7, but I don't have those. It does take a lot of time, but should be worth it. I had tried Yahoo Support Desk too, but it didn't cure my woes, alas. Take the time - hope it works for you too.