Why am I being disconnected from my chat?

Why have I been 'disconnected from chat' when I havn't signed into Yahoo! Messenger?

  • I keep getting this message when checking Yahoo! Mail: "You have been disconnected from chat because you have signed into Yahoo! Messenger from another computer or device." But I don't use Messenger or any other computers or devices. Is this a bug or identity theft? I have NEVER used Yahoo! Messenger, and while I appreciate the nature of a unified account, how can I be disconnected from Messenger but still stay logged into Yahoo! Mail. * Logic: Yahoo! uses a unified logon. Yahoo! Mail and Messenger are both part of that logon. Logging out of one should log out the other. * iLogic: Clicking on a Yahoo! email and viewing it causes the "You have been disconnected from chat because you have signed into Yahoo! Messenger from another computer or device." message to pop up while remaining logged into Yahoo!?

  • Answer:

    STOP GETTING SIGNED OUT OF Y!M WHEN YOU CHECK YOUR MAIL First of all do not panic if you get this message, “You have been signed out because you signed in on a different computer or device,” or “You have been disconnected from chat because you have signed into Yahoo! Messenger from another computer or device.” You cannot be signed into any 2 yahoo chat programs with the same Yahoo! ID at the same time. This may include Yahoo! Messenger, Yahoo! Messenger for the Web, Yahoo! Mail chat, Yahoo! Messenger on your cell phone, iPhone, or iPod, and of course on a different computer. You will be signed out of one of these if you attempt to sign into another at the same time with the same Yahoo! ID. Be sure to read more about this issue here: http://help.yahoo.com/l/us/yahoo/messenger/messenger9/other/mstawbsignout.html;_ylt=AsobLhws1p.bulTzk4LqmP4S8Sh4 This notice is the number one question that has been asked on Yahoo! Answers ever since Yahoo! introduced the new chat feature of Yahoo! Mail because by default the chat in mail is enabled and most do not realize this. An also if you open two instances of yahoo mail, using the same browser, and then attempt to sign into the chat part or have chat enabled by default, you will get that disconnected message. What you need to do is locate where the chat is in Yahoo! Mail and where the status message is sign out of it which will make you Offline for chat. 1. For Yahoo! Classic Mail chat: it is located in a blue box on the left, labeled “Chat & Mobile Text,” just change your status to Sign out of chat which will make you offline. 2. In the All-New Yahoo! Mail you sign out of chat at the very top of the page to the right of where it says "Hi, your name" You will see a drop down arrow click and choose "Sign out of chat." Your status in for chat in Yahoo! Mail will change to offline and chat will be disabled. http://help.yahoo.com/tutorials/cg/mail/cg_chat6.html

Nap at Yahoo! Answers Visit the source

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