Why cannot I send text from Yahoo anymore?

Why Can't I See The Text When I Send A Message On Yahoo Messenger IM?

• Cannot See Text That I Have Sent Or Received. Deleted And Reloaded. But Did Not Work

• Answer:

  Check for malware (virus, Trojans etc) Malware check 1) Microsoft Malicious Software Removal Tool Hold down the "Windows key" ( Bottom row with flag ) and press R Type in .....> MRT <..... and press 'OK' Run the tool from your desktop using a full scan 2) Malwarebytes Download the free Malwarebytes program and run a full scan. It will deal with anything it finds without having to upgrade to the paid version On the website use the "Products" tab to access the free version http://www.malwarebytes.org/ 3) Scan your Windows files for errors and repair (automatic) Hold down the Windows key and press R Paste in ...> sfc /scannow <....and click OK 4) Blank Messages XP Home Edition and Professional users only Hold down the 'Windows Key' (Bottom row with flag) and press key 'R' - Type or paste in ..... regsvr32 jscript.dll ... > OK > OK (if successful) If it fails to register check this microsoft website http://support.microsoft.com/kb/831430 5) Check and delete non Microsoft entries in IE Security Zones If you are unhappy about deleting items in the Registry make a Restore point at this stage. Hold down Windows Key + R - type or paste in.... regedit .... > OK Expand the Main headers as you proceed by clicking the arrows or the boxed + to the left HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Zones > You'll see a number of folders numbered: 0 = Computer or My Computer (Not shown in IE by default) 1 = Internet 2 = Local Intranet 3 = Trusted Sites 4 = Restricted Sites If there is a rogue entry it will probably be attached to the 0 or 1 Security Zone - highlight and delete it > Ok Close up the headers before leaving the Registry. 6) Check your support software is up to date a) IE - IE is coded with Yahoo Messenger so it needs to be kept up to date and clean. It is unnecessary to make it default - it will work quite happily in the background. http://www.filehippo.com/download_internet_explorer b) Java http://java.com/en/download/index.jsp Check your version by using the link below the 'Download' button. c) Flashplayer for IE (even if you have another browser set as default) Launch IE and visit this site http://www.adobe.com/software/flash/about/ 7) Clear the Messenger Cache - use this page - find your OS and click the link http://help.yahoo.com/kb/index?locale=en_US&page=content&id=SLN461&actp=search&viewlocale=en_US&searchid=1304305391097&y=PROD_MSNG_MSNG10 8) Uninstalling from the Control Panel is ineffective as too many files, fragments and Registry entries get left behind. You will have to use an uninstall tool that scans the C drive and Registry after the Yahoo uninstall software has finished Download 'Revo' its a free uninstaller that will scan your C drive and Registry AFTER the yahoo uninstaller has finished, and offers everything up for deletion. http://www.revouninstaller.com/revo_uninstaller_free_download.html Use the 'Download' button at the bottom of the 'Freeware' column When you upload the program it will open with a display of all the software installed on your computer Make sure you have no other programs running during the uninstall -download and upload. Save your Messenger Archives if required. Does not apply to version 11 the Archives are on the Yahoo Servers. Double click on the Messenger icon and select the 'Advanced' option Revo will make a Restore point and use the Yahoo uninstaller software initially. Ignore any prompts to restart your computer. When the Yahoo Installer has finished it will do a scan of the Registry and C drive Select everything it finds and delete everything. First Registry and then files. Clean out your browsers Download 'ccleaner' and use it daily. Run it through a couple of times,using the factory settings and the 'Analyze' control to see the files offered up for cleaning. Use 'Run Cleaner' to delete these files and then run 'Analyze' again to ensure all files are deleted Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors. Never make changes to your Registry without saving the information. http://www.filehippo.com/download_ccleaner/ Restart your computer and download Messenger from here http://www.filehippo.com/download_yahoo_messenger/