I have had a lot of problems with yahoo messenger how can I download a correc t version so I can use my cam?
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I have downloaded and deleted yahoo messenger several times. Each time I can not use my web cam or voice call. I can not share pictures either no matter what version of messenger I download. What seem to be the problem....help
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Answer:
Yahoo Messenger is coded with IE so IE has to be kept up to date and must have the latest Flash player for it. (Webcam and photo-share) 1) Test the operation of your webcam here - click 'Allow' in the top panel and your webcam should be seen in the left hand window. http://www.testmycam.com/ Do not move on until it can be seen to work here. Check your drivers etc. 2) Check the Microsoft DirectX software loaded on your computer is up to date and not showing any problems. It comes loaded on most Windows computers but needs updating from time to time. I have Version 11 but its probably not the latest. Hold down the 'Windows key' (Bottom row with flag) and press the 'R' key. Type in..... dxdiag ..... and click OK Check your version under the 'System' tab and then run through all the other headers checking the 'notes' box for faults. To finish click 'Exit" 3) Plug your webcam in - if its already plugged in disconnect the webcam for a few seconds to re-boot the software. Its not unusual for webcam software to remain hooked up to a previous program even if you did exit it correctly. If the webcam is built in you can disable and then enable it from the Device Manager. Expand the Imaging folder and right click on the webcam text for the options. 4) Yahoo Messenger Internet Connection. From your Contact List, Left click ( > ) Messenger above your avatar > Preferences > Connection Select the option to connect direct to the Internet make sure the 2 lower boxes are displaying the correct information. Any changes made to this page have to be saved > Apply > OK 5) Configure webcam Contact List, > Messenger > My Webcam > OK - The webcam should now be running. On the top frame of the image is an additional menu - where you can set the image size and check statistics under 'Webcam.'Another useful setting here is 'Always on top' which places the image on top of the desktop and prevents it disappearing below the page everytime you chat. 6) Set the Camera source You need to do this to allow Messenger to find the camera when required. With camera still running go back to Contact List > Messenger > Preferences > Webcam broadcast (Versions 10 / 11 ) > Source :- Set the webcam you intend to use as default by displaying it in the dropbox > OK. Make a note of any other options in the dropbox as you may need to uninstall redundant software if you get a conflict. Save changes and exit Source by > OK The 'Settings' menu can be used to fine trim the picture and change mirror images etc. Make your selections here for all the people you are going to allow to view your webcam > Apply > OK to any changes. Re- boot the webcam software 7) Set up Audio Contact List > Messenger > Preferences > Video and Voice ( Version 10/11 ) Check the default equipment are all shown correctly > 'Open Video and Voice set up' Check mic and speakers are working and Yahoo can find and start your webcam automatically. Use 'Place a free Call ' to test the voice set up Check (tick) the box to allow USB devices to access Messenger. 8) Additional help for webcams http://help.yahoo.com/kb/index?page=answers&startover=y&y=PROD_MSNG&question_box=webcam+troubleshooting 9) Yahoo Messenger 9 was the last version to have a webcam icon shortcut. Messenger 10 onwards the invitation is here > Actions > More Actions > Invite to view my Webcam The Yahoo uninstall software in the Control panel is not very efficient and can leave whole files, fragments and Registry entries behind.These can create conflicts with incoming software Download 'Revo' its a free uninstaller that will scan your C drive and Registry AFTER the yahoo uninstaller has finished, and offers everything up for deletion. http://www.revouninstaller.com/revo_uninstaller_free_download.html Use the 'Download' button at the bottom of the 'Freeware' column Make sure you have no other programs running during the uninstall -download and upload. Save your Messenger Archives if required. Does not apply to version 11 the Archives are on the Yahoo Servers. Double click on the Messenger icon and select the 'Advanced' option Revo will make a Restore point and use the Yahoo uninstaller software initially. Ignore any prompts to restart your computer. When the Yahoo Installer has finished it will do a scan of the Registry and C drive Select everything it finds and delete everything. First Registry and then files. Clean out your browsers Download 'ccleaner' and use it daily. Run it through a couple of times,using the factory settings and the 'Analyze' control to see the files offered up for cleaning. Use 'Run Cleaner' to delete these files and then run 'Analyze' again to ensure all files are deleted Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors. http://www.filehippo.com/download_ccleaner/ Restart your computer and download Messenger from here http://www.filehippo.com/download_yahoo_messenger/
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