How to up-grade to the new free yahoo messenger?

How can I access yahoo messenger after my upgrade?

• since upgrading, I cannot log in to yahoo messenger I can receive new messages when logged in to my email and even respond, but no idea how to send a new message can I downgrade, so I can access messenger again? it seems that sometimes there is a "chat" button and sometimes not, when in emails, but if I want to "start new chat", I can't see my connections, just have a prompt for email address I would prefer to be able to just use messenger and not stuff around in email to send a quick message when I say cannot access, I mean that userid and/or password for some obscure reason is no longer valid, even after password reset

• Answer:

  Are you using the same Yahoo ID and password in Yahoo! Mail that you are using in Yahoo Messenger? Then if it works in yahoo mail you know that the password is valid. So sorry for the obvious suggestion but please make sure your caps lock key is not pressed. OK now read below after checking that. SIGN-IN PROBLEMS WITH YAHOO MESSENGER If this is the first time that you have had the problem first try exiting Y!M by right clicking the Yahoo! icon by your clock and choosing exit. Then relaunch Y!M and try again. If you still have problems reboot your computer. Some of these issues just work themselves out after a certain amount of time but if you have tried rebooting and you do not want to wait then read below. First if you are using a firewall make sure you are using Yahoo Messenger 9.0 or it probably will not work. Read more about this here: http://help.yahoo.com/l/us/yahoo/messenger/messenger9/messenger/ms9tafirewallupgrade.html;_ylt=Au2Jc0mQJ6Xw3m9abgScl3uQLCV4 Yahoo has developed a series of Troubleshooting steps to follow if you are having difficulties Signing into Yahoo Messenger. Follow each on of them on this link and the last step will give you the link to contact Yahoo! if you are still having problems: http://help.yahoo.com/l/us/yahoo/messenger/messenger9/messenger/ms9tasignintips.html;_ylt=ApDjjtsReA3QD5KXyYGjzNeQLCV4 If you do not have the latest version of Yahoo Messenger then be sure to update it here: Full Installer for Yahoo Messenger 9.0.0.2162 http://download.yimg.com/ycs/msg/dl/msgr9/us/ymsgr900_2162_us.exe This latest update to 9.0 fixes some sign-in issues some vista users were having. There also appears to be a conflict between SpeedBit Video Accelerator and Yahoo Messenger. Read more here about that issue: http://www.ymessengerblog.com/blog/2009/02/04/fyi-yahoo-messenger-90-and-speedbit-software-conflict/ Until you get it sorted try using Yahoo! Messenger for the Web or the new chat feature of Yahoo! Mail. Yahoo Messenger for the Web: http://webmessenger.yahoo.com/ Yahoo Classic Mail Chat: http://help.yahoo.com/tutorials/mmail/mmail/mm_chat1.html All New Yahoo Mail Chat: http://help.yahoo.com/tutorials/cg/mail/cg_chat1.html --------------------------------- I hope one of these tips helps you with your Sign-in problems. I would really appreciate it if you would get back to me, if this solved your sign-in problem or not. It is the only way I can better help people. You can email me via my Yahoo Answers profile or at [email protected]. I also have another suggestion for you to try.