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Why won't video call work but webcam does?

Why wont my webcam work?

  • Hi, I have a HP pavilion dv6000 with a built in webcam. Today i wanted to go on video call with one of my friends on msn live messenger, when i went to go and start the video call it wouldn't let me start it! It work if i want to take pictures and everything else. I tried restarting the lap top, resetting the webcam, fixing the settings on msn live, but nothing works. what should I do? I really need help. Thank-you :)

  • Answer:

    Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel. http://www.testmycam.com/ Having proved your cam is working ,you can configure it to WLM (MSN) CONFIGURE SOFTWARE to MSN Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager. Open MSN Click 'Open Menu' From 'Tools; navigate to, and click, 'Audio and Video setup' Set your speakers Click 'Test' - if OK, move on. Set your mic as default Use the slider to set volume and test. Click 'Next' This takes you to the video setup Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN) Use 'Webcam Settings'to fine tune the picture. Click 'Finish'

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Take a look at these sites, I think they will have the information you need! http://www.raymond.cc/blog/archives/2009%E2%80%A6 http://www.ehow.com/how_2136515_video-ca%E2%80%A6 I hope this helps! Brett M, Windows Outreach Team

Brett_Windows_Team

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