When i go to room i have a problem to public chat?

For the last 2 weeks when i try to go in to a yahoo chat room. i get a communications problem error. why? ?

• Answer:

  If that is happening with every room you try to go to then you have an internal problem with messenger its self. You need to uninstall messenger Completely so you can get a clean install. Now when you uninstall not all of the yahoo messenger files are deleted from your Program Files, so if the problem you are having is caused by a corrupted file then the problem will still be there when you install it again. So what you need to do is uninstall messenger then go to your Program files and delete the yahoo folder. To uninstall you need to click on the Start button(the one on your task bar) then go to Control Panel then to Add/Remove Programs, find yahoo in the list and click on it then on uninstall.<< this is for XP To uninstall in Vista click on start then Control Panel then on Uninstall a Program in the new window find yahoo click it to uninstall it. To find and delete the Yahoo folder click on the start button in your task bar then on My Computer then C: drive then Program Files then right click on the Yahoo folder and Delete it. It's a good idea to reboot your PC now to make sure it's all gone out of your system. Now you can go here > http://messenger.yahoo.com/ and get the 8.1 yahoo messenger. I suggest staying away from the 9.0 beta as the 8.1 version is more stable and does not have the bugs the beta version has!!! No, doing this will not make you lose your contacts and Yes if you do do this with out saving your archived files folder you will lose older messages. If you'd like to save your archives, follow the instructions below to save them: 1. Click the "Start" menu and select "Run." If you do not see the Run command, then select Start > All Programs > Accessories > Run. 2. Type in "%ProgramFiles%\Yahoo!\Messenger\" and press Enter. 3. Right-click the "Profiles" folder and select "Copy." 4. Click the "Start" menu and select "Run" again. 5. Type in "%UserProfile%\Desktop\" and press Enter. 6. Click the "Edit" menu and select "Paste." Once you've downloaded the new version of Yahoo! Messenger, you can paste the "Profiles" folder back to: C:\Program Files\Yahoo!\Messenger\ Hope this helps