Why can't I install Yahoo Messenger?

Why can't I install Yahoo! Messenger?

• Why, when I try to install yahoo messenger, does it tell me "Yahoo! Messenger is unable to download files needed for installation. Please check firewall settings and retry installation."? I have windows vista and am thinking that may have something to do with it since I've checked everything on my firewall, made yahoo messenger an exception, even turned off my firewall briefly to try installation, basically everything, and yet I keep reaching the same roadblock. I've tried installing different versions of messenger and each ended up the same way. I've been using messenger for over 5 years and i decided to reinstall when i was having some sign-in difficulties, so please someone help me out here.

• Answer:

  Do a disk clean up first. "START", then "ALL PROGRAMS", then "ACCESSORIES", then "SYSTEM TOOLS", then "DISK CLEAN UP". When it comes up click on "MY FILES ONLY", then "OK", it will calculate space and then ask you to delete the already checked files to be cleaned out. The boxes will already be checked as to what is being cleaned for you. When it's done restart it. Go to your Control Panel, then Programs and Features, make sure you don't already a copy of Messenger installed in there and if you do uninstall it. Restart your PC if you uninstalled it. If you use Yahoo for your homepage go to "EVERYTHING YAHOO" in the menu and click on "MESSENGER" and it will bring you to the page to install Yahoo Messenger 10. Try downloading it from there. If you had contacts before you may get them back if it works. Also, add Yahoo.com to your trusted sites (if you haven't already) in Internet Options and restart your PC. Below is what I copied and pasted from Yahoo Help...........I would try a disk clean-up first though. Error Downloading Yahoo! Messenger This article describes the troubleshooting steps for problems downloading Yahoo! Messenger. Resolution Try downloading and installing some recent software updates: Windows Installer 4.5: The latest version of Internet Explorer: Once you've installed these updates, restart your computer. Next, reset your Web browser configuration. Go to the Start menu, then go to Run. Type in "inetcpl.cpl" and click OK. This opens Internet Properties. Select the Advanced tab. Click the Reset button. Select the check box option for Delete personal settings. Click the Reset button. When the reset is complete, click Close. Add yahoo.com to Trusted sites: Press "Windows Logo+R" again to open the Run command. Type in "inetcpl.cpl" and click OK to reopen Internet Properties. Click the Security tab. Select Trusted Sites. Click the Sites button. Clear the check box option for Require server verification (https:) for all sites in this zone. Copy and paste the following text into the Add this website to the zone field: *://*.yahoo.com/* Click Add. Click Close. Click OK. .