Why can't I see my contacts personal messages?

Why cant i see my sent messages n received messages?

• all i see is a blank message box and even the offline messages are not visible! all i see all the time is a white blank window! PLEASE HELP!!! :-((

• Answer:

  You are not on your own with this problem and it is a global problem with Yahoo Messenger and I don't think it is related to your PC. There have been a lot of questions about this. I contacted the Yahoo Messenger Customer Care Team and they are looking into this problem as a matter of urgency. I am giving you a link to Yahoo Messenger Help page, and the help page for troubleshooting scripting problems in Vista and Windows7: On the first link, where it says "Search", try inputting "Script Problems". Select your product from the drop down box where it says:Welcome to Yahoo! Messenger 10 Help. http://help.yahoo.com/kb/index?page=prod%E2%80%A6 http://help.yahoo.com/kb/index?page=content&id=SLN40&actp=search&viewlocale=en_US&searchid=1282605871034&y=PROD_MSNG Also run a malware scan such as Malwarebytes. Choose the Full Scan Option. Here is the link. It is free: http://www.filehippo.com/download_malwarebytes_anti_malware/ You could also try the solution contained in this article: http://petuaterbaik.kaer-media.org/2011/01/yahoo-messenger-blank-chat-windows-fix-solution-solved/ You could also try signing in to your downloaded version of Yahoo Messenger by creating a new User Account via User Account Control to resolve your problem. After trying all these possible solutions, contact the Yahoo Messenger Customer Care Team. The person I chatted to told me they want to try to help people further with this problem. You can sometimes chat live with a member or email them but I advise the chatting live approach. http://help.yahoo.com/l/us/yahoo/messenger/messenger10/forms_index.html;_ylt=ArbXYfXTeC84RFieOZ3ZcQFlw3dG?last_url=http://help.yahoo.com/l/us/yahoo/messenger/messenger10/index.html If your problem doesn't get resolved, use Yahoo Messenger for the Web in the meantime. Here is the link for you to sign in: http://webmessenger.yahoo.com/ Sign in using your usual YM password.