Yahoo Messenger 10 not loading?
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Hi, i got a problem with yahoo messenger. Its not loading anymore, i had this a few days before but ive reinstalled it and it worked, it was working this morning but not its not working anymore, and i am tired of reinstalling it, Does anyone have any idea why that is? and no, its not my anti-virus , firewall or other software, the damn thing just doesn't wanna load. Ive checked Task manager, the .exe appears for a second and then it dissapears. Why???? Thank you.
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Answer:
Yahoo Version 10 has the troubleshooting software with it - use the 'Show Details' option and you could copy and paste the results here - for example failing at the first hurdle would indicate an internet connection problem or Internet Explorer set to 'Work Offline ' 1) Shut down your computer and power off the router for a couple of minutes. Restart computer 2) Right click on your network logo in the Notification Area - down by the clock (2 blue monitor screens) select 'Diagnose and repair' 3) Use ccleaner to keep your browser(s) optimised Download 'ccleaner' and use it daily. Run it through a couple of times,using the factory settings and the 'Analyze' control to see the files offered up for cleaning. Use 'Run Cleaner' to delete these files and then run 'Analyze' again to ensure all files are deleted Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.Never make changes to your Registry without saving the information. http://www.filehippo.com/download_ccleaner/ 4) Even if you have another browser set as default Messenger is coded with IE so make sure IE is up to date and not set to 'Work Offline' in 'Tools'. Use IE to check you have Flashplayer and Shockwaveplayer loaded. You also need Java Runtime Environment http://java.com/en/download/index.jsp 5) Open IE > Tools > Internet Options > Connection (tab) > LAN settings - set to 'Automatically detect settings' > OK > OK 6) On the sign in page - click Messenger - click Internet Preference Make sure the information in the 2 lower boxes is correct - if not use the drop-box arrows to display the correct information - click Apply and OK 7) If the info is correct toggle between 'Connect direct' and 'Use a Proxy' > Apply >OK 8) Select 'troubleshoot ' and 'show details' this can slow the software down long enough to sign in if the Yahoo software gets out of sequence 9) Here is the link to Yahoo Messenger Sign In Help page http://help.yahoo.com/kb/index?page=content&id=DOC63&actp=search&viewlocale=en_US&searchid=1296273046046&y=PROD_MSNG_MSNG10
C.C.B. at Yahoo! Answers Visit the source
Other answers
There are many possible causes for sign-in difficulties. Please use the following troubleshooting steps to resolve your issue: Step 1: Test Your Internet Connection Step 2: Verify Your Yahoo! ID and Password Note: Our engineers report that this new version has resolved the sign-in issues that many customers experienced in older versions of Yahoo! Messenger. Upgrading may resolve your issue as well. If you've installed the latest version of Yahoo! Messenger and are still having trouble signing in, there are several things you can try to get Yahoo! Messenger up and running again. Please use the following pages which list possible problems, along with suggestions to verify or resolve some of the issues you may be experiencing: Step 3: Test Your Access to Secure Pages Step 4: Verify Credentials Step 5: Check Connection Settings Other Helpful Information *m*
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