Why doesn't Yahoo messenger load games in messenger?

Password for yahoo messenger is not working for Yahoo mail or My Account or Yahoo Games.?

• I requested a new pw for yahoo messenger and it works but Yahoo will not let me reset my own password. I cannot enter My Account, Yahoo Mail, or Yahoo Games. How long does a temporary password work and how can I get all of Yahoo back together. The only way I can access my email account is to open messenger and click the envelope at the bottom.

• Answer:

  Yahoo! takes account verification very seriously. Therefore, you must remember some very key information from your current account or from the time of registration. This information includes your DOB (date of birth), security question/answer, zip code, etc. The first step in retrieving a forgot password is going to http://edit.yahoo.com/config/eval_forgot_pw to try and obtain it online. However, if you cannot retrieve it because you forgot some information, you will have to escalate this issue to the customer care team. The escalation form is located at http://add.yahoo.com/fast/help/us/edit/cgi_feedback Just fill out this form and click 'Send' to escalate this to the Yahoo! registration customer care team. Again, if you cannot verify the key components of your account now or at the time of registration, you will not be able to gain access to the account.