When I sign into my mobile device, my old ID displays insteaad of my new ID. How do I correct this?
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When I am chatting on my laptop my new screen name appears, but when I sign into my mobile device the old screen name appears. I have tried to delete this, but it only appears when I use the mobile device.
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Answer:
log in with your old ID and delete the mobile device number you registered. after that, close the messenger or restart the PC. now log in with the new ID and register the phone number on this ID. that will do the trick.
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