What do I do if someone changed my email password?

Someone somehow changed my yahoo chat password but not my yahoo chat email (same password) ...how? and how can

• how can i get back into my yahoo chat. I was in my yahoo chat earlier today. i havent accepted any files, i dont go to the yahoo chat rooms. i thought o no..i have alot of personal info in my email account and i gave it a shot ..put in my password in the yahoo email and THAT worked...how is it possible they can change my yahoo chat id and not the email, i thought it was all in one....so how do i figure out what they changed my password too? i dont remember the account info i put in when i first registered for yahoo..ive moved many times..dont remember which zip ..heck..it was 7 yrs ago

• Answer:

  If you have tried restarting your computer, signing in with your Yahoo e-mail prefix (without the @yahoo.com) and your e-mail password without sucess, and you are sure your caps aren't locked and your information is correct, your Yahoo! Messenger connection information may be incorrect. Follow these steps to configure your connection: Solution 1.) Click the Messenger menu in Yahoo! Messenger and select "Connection Preferences." Enable the "Firewall with no proxies" option. Select the correct Internet connection type and country from the pull-down menus. Click the OK button at the bottom of the window. Yahoo! Messenger will ask you if you want to sign in again with your new proxy settings. Click the OK button. Enter your Yahoo! ID and password and click the "Sign In" button. The above configuration works in most situations. (However, if you connect in this way, you won't be able to use the Voice feature.) If this configuration doesn't work, follow these steps: Click the Messenger menu in Yahoo! Messenger and select "Connection Preferences." Enable the "No network detection" option and then click the OK button at the bottom of the window. Yahoo! Messenger will ask you if you want to sign in again with your new proxy settings. Click the OK button. Enter your Yahoo! ID and password and click the "Sign In" button. If neither of the above options work (sorry), you're probably behind a firewall or proxy server that requires you to enter its address. Follow these steps: Click the Messenger menu in Yahoo! Messenger and select "Connection Preferences." Enable the "Use proxies" option. Enter your firewall or proxy server's address and port number. Contact your network administrator (if you're at work), or your Internet service provider (if you're at home) to determine the correct firewall and proxy settings. Click the OK button at the bottom of the window. Yahoo! Messenger will ask you if you want to sign in with your new proxy settings. Click the OK button. Enter your Yahoo! ID and password and click the "Sign In" button. If you try all of the steps above and Yahoo! Messenger still can't connect, contact your network administrator, Internet Service Provider (ISP), or the person who initially set up your computer to ensure that your firewall and/or proxy settings are correct. http://help.yahoo.com/l/us/yahoo/messenger/messenger8/messenger/messenger-11.html Solution 2.) You may have accidently saved your ID or password with errors in it. To resolve this issue, clear your cache. For Internet Explorer: Click on: Tools Click on: Internet options Click on: Delete Cookies Click on: Delete Temporary files For Firefox: Click on: Tools Click on: Clear private data Check: All the boxes Click on: Clear private data now Now try to log onto Yahoo Messenger. Solution 3.) If Step 1 and Step 2 don’t solve your sign in issue, try un-installing then re-installing Yahoo Messenger: Close Yahoo Messenger Click on: Start Click on: Control Panel Click on: Add/remove programs Locate and remove Yahoo Messenger Download Yahoo Messenger: Yahoo Messenger 8.1 for Windows: http://messenger.yahoo.com Yahoo Messenger for Vista: http://messenger.yahoo.com/windowsvista.php If you are still unable to sign in, on Internet Explorer: RESTART YOUR COMPUTER If that doesn't help, here is a link to Yahoo Help: IMPORTANT: If all of the above does NOT solve your problem, here is a link to Yahoo! Messenger 8 Help Form: http://help.yahoo.com/l/us/yahoo/messenger/messenger8/help8.html?from_url=http://help.yahoo.com/l/us/yahoo/messenger/contactus/contactus-01.html For future reference, please note there is a link to Yahoo Messenger Help at the very top of your Yahoo Messenger!