How can I chat with a verizon rep?

Yahoo rep told me to go to the Yahoo live chat for help but no help at all.?

• My Yahoo Messenger! account was recently locked and i dunno why it was locked. I use it everyday to talk to my friends from high school and i can't because stupid Yahoo locked my account. -_- Now, I'm not able to talk to them right now because of this. I've "heard" that Yahoo locks your account if you fail to login numerous times. ......how was my account locked when i didn't do that and i was logged on THE DAY BEFORE IT GOT LOCKED. Seriously Yahoo, stop locking accounts for no reason at all. Anyways, i was told to come here for assistance about this http://help.yahoo.com/l/us/yahoo/edit/forms_index.html# and guess what. I can't get ANY assistance in the Live Chat because their ALWAYS BUSY EVERYDAY. If this keeps up, i'll have to make ANOTHER Yahoo Messenger! account i really DON'T want to make another one. I've had my account for more then 3 years and I'm not gonna risk making another one because of something this stupid Yahoo done. -_- So yeah....help? Is there a way to contact them instead of this stupid Live Chat because their busy 24/7 and i NEVER get a chance to talk to them about this.

• Answer:

  Yahoo does NOT lock accounts for lack of use until there's no use for AT LEAST 90 days and only you know if this was the case or not, well, you and Yahoo. Multiple accounts will also get you shut down rather quickly with Yahoo, a lot faster than lack of use, that's for sure. their decision. What could have happened though, is that you may have been reported a number of times by different people for "misbehaving" while on line. Something else, you'll know better than I. As for contacting them, without the benefit of having a Paid account, it's virtually impossible to reach Yahoo. Your best bet, in my opinion would be to appeal their decision. Make sure you fill out every place you're supposed to. Good luck: http://help.yahoo.com/l/us/yahoo/answers/first_appeal.html